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INVESTOR REPORTING ANALYST II – REMOTE

Role overview

Qualifications

  • High School Diploma or equivalent.
  • 2+ years’ experience in Investor Accounting/Reporting and/or Mortgage Servicing industry or an equivalent amount of relevant education in accounting or finance.
  • Intermediate proficiency in Microsoft Office products, including Word, Excel, Outlook and PowerPoint.
  • Intermediate analytical and critical-thinking skills required.

Responsibilities

  • Complete mortgage accounting activity reports for moderately complex agency, guarantor, investor, trustee, and client portfolios.
  • Utilize basic understanding and knowledge of SQL coding to analyze servicing, reporting, remittance, and reconciliation data.
  • Reconcile LoanCare mortgage accounting records against agency, guarantor, investor, trustee, and client records.
  • Independently research and resolve outstanding custodial, clearing and portfolio reconciling items.

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Microsoft Office
  • Critical Thinking
  • Communication
  • Teamwork
  • Time Management
  • Problem Solving
  • Client Confidentiality

About the company

LoanCare logo

LoanCare

Mortgage & Real Estate Finance

LoanCare,LLC, is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states, approximating $390 billion in loan balances. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry. According to National Mortgage News, LoanCare is the nation’s second largest subservicer. Our focus is optimizing asset performance for our clients while delivering a better borrower experience. Combining strategic, technical, operational and organizational expertise with proven disciplined approaches, we build solutions and get results. As evidence of the 70-plus clients currently under contract, 40 have been with LoanCare at least six years and 14 for ten years or more. Through LoanCare, our clients have access to advanced servicing technology. We utilize Black Knight's Mortgage Servicing Platform (MSP) system, which is the premier servicing platform in the industry, and have 35 million loans on the system. We have wrapped a number of proprietary systems around the core platform. LoanCare focuses on optimizing asset performance while delivering a better borrower experience. Combining strategic, technical, operational and organizational expertise with proven, disciplined approaches, LoanCare builds solutions that gets results. Let us tailor a subservicing program for you.

Company details

Company typeLarge
IndustryMortgage & Real Estate Finance
Company size1001 - 5000

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Job description

Overview:

We are seeking to fill the role of Investor Reporting Analyst II. The ideal candidate enjoys collaborating  with clients, industry partners and internal teams to maximize outcomes for homeowners.

Responsibilities:

• Complete mortgage accounting activity reports for moderately complex agency, guarantor, investor, trustee, and client portfolios.
• Utilize basic understanding and knowledge of SQL coding to analyze servicing, reporting, remittance, and reconciliation data.
• Remit payments according to agency, guarantor, investor, trustee, and client guidelines.
• Calculate and initiate moderately complex wire transfer amounts with limited assistance from management. Determine appropriate funding source with limited assistance.
• Reconcile LoanCare mortgage accounting records against agency, guarantor, investor, trustee, and client records. Perform more complex pool to security reconciliations for MBS remittance type investors with limited assistance from management; initiate required cash adjustments.
• Independently research and resolve outstanding custodial, clearing and portfolio reconciling items as well as cashbook deviations within the specified timelines.
• Forecast principal and interest advances using specified pooling and servicing agreement. Proactively manage custodial account balances to prevent overdrafts. Respond to inquiries regarding advance components and resolve discrepancies with assistance from management as needed.
• Complete assigned individual and MSP tasks timely and accurately with limited assistance from management.
• Independently coordinate with operational business units, clients and investors to resolve basic and complex reporting and remittance discrepancies. Respond independently to investors, clients, and internal business partner inquiries regarding assigned portfolio with limited assistance.
• Independently upload basic and more complex MSP transactions as required; input transactions manually as needed. Enter/update pool header records utilizing existing templates for upload of the associated transaction code to MSP; initiate automated loan transfers; refer any output
errors to management for resolution.
• Identify required procedure updates and refer to management for action. Participate in process improvements within Investor Reporting and participate in enhancement testing.
• Assist in training and provide assistance to junior analysts.
• Develop and maintain knowledge of subservicing activity as it pertains to subservicing agreements

• Respond to more complex Dynamics ticket requests with limited assistance from management
• All other duties as assigned.

Qualifications:

• High School Diploma or equivalent.
• 2+ years’ experience in Investor Accounting/Reporting and/or Mortgage Servicing industry or an equivalent amount of relevant education in accounting or finance.
• 2+ years' experience with FNMA, GNMA, FHLMC, and/or Private Investor Reporting or equivalent accounting/cash management experience.
• Ability to understand basic Test of Cash logic, MSP cash flow and cash management related activity.
• Intermediate proficiency in Microsoft Office products, including Word, Excel, Outlook and PowerPoint required.
• Lender Processing Services system (MSP product) or other mortgage servicing platform experience.
• Intermediate analytical and critical-thinking skills required.
• Advanced arithmetic to include addition, subtraction, multiplication, division, fractions, and decimals.
• Ability to communicate effectively both in writing and verbally with internal customers and external clients and investors.
• Ability to work independently with minimal direction from management.
• Ability to work as part of a team to effectively meet deadlines.
• Must be able to prioritize tasks and manage time effectively.
• Ability to maintain strict confidentiality.

Desired Skills and Qualifications
• Associate degree or college level coursework in accounting or finance.

Total Rewards

LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:

  • Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
  • Time Off: Paid holidays, vacation, and sick leave
  • Retirement & Investment: Matching 401(k) plan and employee stock purchase plan
  • Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
  • Employee Recognition: Programs that celebrate achievements and milestones
  • Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range: $22.45 - $37.69 per hour. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.

Build Your Future with LoanCare®

At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.

Here, you’ll find:

  • A culture that helps you thrive, with resources and support to fuel your growth
  • Flexibility to work remotely, while staying connected through virtual engagement
  • Opportunities to make a real impact in an industry that touches millions of lives
  • If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

WHO WE ARE
About us …
LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

WORK CONDITIONS
Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary.
Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

EQUAL EMPLOYMENT OPPORTUNITY

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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