Customer Business Lead - Walmart

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At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we’re proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani® Italian cheeses and ricotta, Président® specialty cheeses and butters, Kraft® natural and grated cheeses, Breakstone’s® cottage cheese, Cracker Barrel®, Black Diamond® cheddar, and Parmalat® milk. Our yogurt portfolio includes siggi’s®, Stonyfield Organic®, Brown Cow™, Oui®, Yoplait®, Go-Gurt®, :ratio®, Green Mountain Creamery®, and Mountain High®, along with a growing family of ethnic favorites like Karoun®, Gopi®, and Arz®.

At Lactalis, we live by our core values—Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued.

Even if you don’t meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy. 

From your PASSION to ours

Lactalis Heritage Dairy, part of the Lactalis family of companies, is currently hiring a Customer Business Lead (CBL), Walmart. This is a fully remote position, with a preference for candidates located in Arkansas due to the role’s focus on the Walmart account.

The Customer Business Lead (CBL) is accountable for delivering volume, revenue, and gross profit results across the Walmart account. This role leads the customer business strategy by understanding Walmart’s specific business needs and priorities and translating them into effective execution. The CBL and their team are accountable for pricing, shelving, merchandising, and distribution execution to drive strong customer and business performance.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Lead the assigned sales team in developing and executing sales plans that deliver growth targets, while providing ongoing leadership and support, including time in the field engaging directly with customers.
• Develop and execute strategies and plans to drive business growth across the region.
• Develop a deep understanding of customer needs, priorities, KPIs, and business and category objectives.
• Develop and execute sales and account plans that meet customer objectives while aligning with corporate strategies, initiatives, and guidelines, including customized SKUs and operational targets.
• Leverage cross-functional Lactalis Heritage Dairy (LHD) resources, including Category Management, Sales Finance, Shopper Marketing, and other key partners, to drive customer and business success.
• Build and maintain strong relationships with key customer representatives and decision-makers.
• Lead the development and delivery of customer presentations, ensuring compelling, insight-driven recommendations.
• Oversee customer P&Ls and financial performance, ensuring achievement of key targets, including growth rates and trade rates.
• Oversee trade spending and promotional programs to support business growth and customer objectives.
• Provide key inputs to demand planning and the S&OP process to support effective business planning and execution.
• Provide category thought leadership and customer insights to identify opportunities that drive category performance and business growth.
• Build and develop a high-performing team through recruiting, talent assessment, coaching and mentorship, constructive and timely feedback, and actionable development plans for direct reports.

From your STORY to ours

Qualified applicants will contribute the following:

• 5+ years of experience in CPG sales and account management.
• Strong consultative selling and relationship-building skills.
• Proven experience collaborating effectively with cross-functional partners, including analysts, Supply Chain, and other business functions.
• Demonstrated ability to analyze data, identify insights, and translate findings into actionable plans.
• Self-motivated and able to work independently with minimal direction.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills, with the ability to prioritize effectively and meet deadlines.
• Demonstrated ability to work effectively in a collaborative, team-oriented environment.
• Adaptable and able to navigate and succeed in a changing work environment.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint, and strong overall computer and systems skills.
• Ability to travel up to 25%.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.