Commercial Insurance Broker - Expert - AI Trainer

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Commercial Insurance Broker & Risk Advisor
Type: Contract
Compensation: $800/hour
Location: Remote
Commitment: 20–40 hours/week

Role Responsibilities

• Design realistic scenarios involving exposure identification, coverage recommendations, submissions, marketing, placement, renewals, and client servicing.
• Create work products such as coverage comparisons, renewal strategies, proposal analyses, exposure summaries, and client recommendations.
• Write "golden" reference responses at experienced broker and risk-advisor quality.
• Grade AI-generated responses against structured rubrics for accuracy, completeness, client suitability, and practical usefulness.
• Identify when model outputs overlook material exposures, recommend unsuitable coverage, confuse carrier and broker responsibilities, or mishandle account-specific constraints.
• Provide written feedback the research team uses to improve model behavior.

Qualifications

Must-Have

• 2+ years of professional experience in commercial insurance brokerage, risk advisory, placement, production, or account management.
• Experience working directly with commercial clients in at least one segment, such as small business, middle market, large/national accounts, or specialty risks.
• Understanding of submissions, quotes, binders, policy comparisons, coverage gaps, renewals, and broker-carrier-client communications.
• Ability to distinguish a broker's advisory obligations from a carrier's underwriting and claims responsibilities.
• Excellent written communication skills with high attention to detail.
• Comfort explaining insurance concepts and recommendations in clear, practical language.

Preferred

• CPCU, CIC, CRM, ARM, or comparable insurance designation.
• Wholesale, E&S, Lloyd's, or specialty-placement experience.
• Experience with captives, large deductibles, loss-sensitive programs, or multinational accounts.
• Experience serving more than one industry or account segment.
• Active or previously held producer license.

Start Date

• Immediately; applications reviewed on a rolling basis.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.