Growth Team Operations Coordinator

The Appalachian Mountain Club (AMC) is the nation’s oldest conservation and recreation organization. Our mission is to foster the protection, enjoyment, and understanding of the outdoors. We are committed to ensuring that the outdoors is accessible to all, advancing conservation initiatives, and building a welcoming outdoor community.

AMC is looking for a detail-oriented, highly organized Operations Coordinator to help keep the Growth Team’s financial and operational systems running smoothly. In this role you’ll work with departments across AMC to ensure the behind-the-scenes processes that power our work are efficient and consistent. The ideal candidate values creating order from complexity, is comfortable with ambiguity, embraces the concept of constant improvement, and enjoys collaborating with cross-departmental teams.

What you’ll be doing at AMC  

Financial & Metrics Coordination 

• Coordinate budget and forecast cycles for the Growth Team, following AMC’s annual timeline.   

• Conduct, monthly financial reporting and analysis to ensure the Growth Team is on track to financial plans.   

• Coordinate weekly metrics updates including KPI results and market insights.   

• Support financial reporting, expense coding and recordkeeping for the Growth team and CGO. 

• Collect and coordinate KPI results on key campaigns, including mid-campaign updates and post-mortem reviews. Capture learnings for use in upcoming campaigns. 

Project Coordination 

• Maintain a shared view of upcoming projects, work, and deadlines across Growth Team departments. 

• Ensure new Growth Team requests coming from within the team and from other AMC departments are captured, scoped, prioritized, and assigned. 

• Assist in optimizing AirTable workflows and structures to improve visibility and streamline team processes. 

• Manage and develop updates to internal team processes to promote efficient project management and high-level deliverables. 

Growth Operational Excellence  

• Schedule and manage recurring monthly meetings that focus on strategic team updates, project highlights, cross-functional work, and KPI reporting.   

• Assist in planning bi-annual in-person Growth Team events.