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Senior Supervisor, Hospital Services

Role overview

Qualifications

  • Associate's Degree (accredited), or in lieu of degree High School Diploma or GED (accredited) and 2 years of related work experience
  • 3 years of supervisory experience, preferably in a healthcare setting
  • Valid Driver's License

Responsibilities

  • Oversees all activities of the Hospital Services Technicians
  • Manages the time schedules and collection efficiency of the Hospital Services Technicians
  • Selects, trains, manages and develops an effective and efficient Services staff
  • Coordinates delivery and pick-up with MAE, outside vendors, and others as required

Key facts

Other skills

  • Scheduling
  • Customer Service
  • Training And Development
  • Teaching
  • Communication
  • Time Management
  • Problem Solving

About the company

WM India logo

WM India

IT Services & IT Consulting

WM Universal Solutions is part of Waste Management - a leader in environmental services industry, headquartered in Houston, Texas. Our business stands on three pillars: Technology, Knowledge and Business Solutions. These pillars are the foundation of our service offerings to the global organization. We work on some of Waste Management’s most important strategies – Data Science, machine learning, AI, quality engineering, industry-leading analytics, strategic business solutions and knowledge solutions. With a high-performing ecosystem that mirrors our global organization, we are uniquely positioned to solve important business problems for Waste Management. WM Universal at a glance: 1. Established in India in 2013 2. 1,100+ employees 3. 10-year presence in India 4. 2 global delivery centers - Indore and Gurgaon We serve global teams of every major function across the business: Digital customer experience, Information Technology, Business Operations, Finance and Accounting, Supply chain, Vendor management, Auditing, Human Resources, Revenue management and more. Join our team and make an impact: https://lnkd.in/ehauaid

Company details

IndustryIT Services & IT Consulting
Company size1001 - 5000

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Job description

Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release. 

Pay Range: $62,000 /yr

Shift: Monday-Friday 

What is the value of a WM job? 

The value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. 

We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.

We Are Committed to Growth: Annual Education Assistance Benefit available for team members.

We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

Who are we? #WeAreWM

Ready to roll with us?  Click Apply to join the WM (formerly Waste Management) team today
I. Job Summary

Under direction, oversees all activities of the Hospital Services Technicians. Manages the time schedules and collection efficiency of the Hospital Services Technicians.

II. Essential Duties and Responsibilities
 

  • Selects, trains, manages and develops an effective and efficient Services staff. Manages the time schedules and collection efficiency of the On-Site Service Technicians, ensuring the appropriate number of staff to sup-port services needed
  • Provides site supervision of On-Site Service Technicians at multiple locations
  • Coordinates delivery and pick-up with MAE, outside vendors, and others as required. Oversees the scheduling, dispatching, training, and evaluation of On-Site Service Technicians, as assigned
  • Travels within assigned area to visit client sites to proactively & professionally resolve customer service questions, problems, and issues
  • Travels between customer facilities providing on-site placement and collection of waste containers for various WMHS programs and services including, but not limited to Sharps, Rx, Haz, and Document Management through a healthcare facility, as required or requested. May oversee outside vendor services as well
  • Perform other duties and responsibilities, as assigned.


III. Qualifications 

A. Required Qualifications 
 

  • Associate's Degree (accredited), or in lieu of degree
  • High School Diploma or GED (accredited) and 2 years of related work experience
  • 3 years of supervisory experience, preferably in a healthcare setting
  • Valid Driver's License


B. Preferred Qualifications 


IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

 

  • Walking
  • Sitting
  • Lifting
  • Pushing
  • Pulling
  • Climbing
  • Balancing
  • Stooping
  • Kneeling
  • Crouching
  • Reaching
  • Grasping
  • Talking
  • Hearing
  • Repetitive Motions
  • Eye/Hand/Foot Coordination



☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.


This role is designated as safety sensitive and will require the successful candidate to strictly comply with all safety rules and protocols. As part of the ongoing employment requirements, the successful candidate may be subject to drug and alcohol testing—including pre‑employment screening, post‑incident evaluations, reasonable suspicion checks, and random testing—in accordance with government regulations and company policies.


V. Benefits 
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. 

 

If this sounds like the opportunity that you have been looking for, please click Apply.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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