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IT Support Technician Level 2 Part time

Role overview

Qualifications

  • Experience in a Level 1 or Level 2 IT Support role
  • Strong knowledge of Microsoft operating systems, and applications, networking, general software and hardware, and Active Directory
  • Installation and configuration of PCs, thin clients, servers and network equipment
  • Diploma or higher level study in ICT recommended

Responsibilities

  • Remote and onsite user support and assistance
  • Daily systems maintenance and performance checks
  • Backup checks and remediation
  • Desktop device installation, configuration and support

About the company

TECHNOWAND logo

TECHNOWAND

Company details

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Job description

Job Description

  • Business: Technowand
  • Looking For: IT Support Technician - Level 2 position (Part-Time) (Canberra Dickson ACT)
  • Contact: Tasman Sindel  on 02 6100 2135

The successful candidate will enjoy performing the following tasks on a daily basis:

  • Remote and onsite user support and assistance;
  • Daily systems maintenance and performance checks;
  • Backup checks and remediation;
  • Desktop device installation, configuration and support;
  • Liaison with 3rd party vendors; and Travelling to client sites to provide technical assistance.

In addition:

  • You must be an Australian Citizen
  • You must hold a valid Australian driver's license;
  • Have unrestricted access to your own vehicle; and
  • Some weekend and after hours work maybe required.

Job benefits and perks:
The right candidate will enjoy the following benefits:

  • An excellent salary;
  • A technical training program; and
  • The opportunity to progress in a growing business Work Eligibility: The candidate can work permanently with no restriction on hours (Preferred)

Expected Start Date: ASAP

Qualifications

 

Skills and experience: To be successful in this role, you will demonstrate the following attributes:

  • Experience in a Level 1 or Level 2 IT Support role;
  • Strong knowledge of Microsoft operating systems, and applications, networking, general software and hardware, and
  • Active Directory; Installation and configuration of PCs, thin clients, servers and network equipment;
  • Excellent verbal and written communication skills;
  • A strong customer focused approach;
  • A strong work ethic; A great team player; and
  • A positive "can do" attitude.
  • Diploma or higher level study in ICT recommended.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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