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Account Manager

Elharefa

Role overview

Qualifications

  • Bachelor’s degree in any related field
  • Proven track record in account management and upselling
  • Minimum of 3 years of previous experience in account management
  • Familiarity with the Saudi market and cultural considerations

Responsibilities

  • Ensure precise and thorough documentation of customer contacts and agreements
  • Maintain organized records for easy retrieval and reference
  • Take responsibility for internal and external inquiries
  • Attend webinars as required

Key facts

Hard skills

Other skills

  • Organizational Skills
  • Time Management
  • Problem Solving
  • Communication

About the company

Elharefa logo

Elharefa

  • Job Boards & Talent Marketplaces
  • 51–200
Elharefa is on-demand freelance services marketplace and an active community for the independent professionals. “Elharefa” is an Egyptian slang word that refers to efficient professionals who work smart & know how to finish their tasks at the time. And that is exactly how we are aiming to see every independent professional like that model. Our objective is to build an active community for the independent professionals who are expert in their career & searching for new opportunities. "Not only job titles!" Isn't just a slogan for our brand, it's our concept in the professional life. The point is not about your job title, the point is how you work & your impact on the client's business. Vision To become the hub of the Egyptian independent professionals, enable them to present their qualifications & skills globally and get easily new good opportunities. Mission: ELHAREFA aims to make it fast, simple, and cost-effective to find, hire, work with, and pay the best independent professionals anywhere, anytime.
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Job description

This is a remote position.

  • Ensure precise and thorough documentation of customer contacts and agreements.

  • Maintain organized records for easy retrieval and reference.

  • Take responsibility for internal and external inquiries.

  • Attend webinars as required.

  • Present information effectively to clients during webinars.

  • Manage communication and coordination between both sides of the clients.

  • Demonstrate extensive account management experience.

  • Implement up-selling strategies to maximize revenue from existing clients.

  • Foster strong client relationships and ensure customer satisfaction.

  • Assist in the matchmaking process between client and talent, identifying synergies and potential collaborations.

  • Facilitate meaningful connections between clients to enhance business opportunities.

  • Exhibit strong organizational and time management skills.

  • Demonstrate a proven ability to plan, problem-solve, and prioritize effectively.

  • Adapt to changes in products and services and stay updated on industry trends.



Requirements


Bachelor’s degree in any related field
Proven track record in account management and upselling.
Possess a minimum of 3 years of previous experience in account management ,1 year in the Saudi Arabia market.
Demonstrate familiarity with the Saudi market and cultural considerations.
Proficient in using Zoho CRM for efficient management of client interactions and data.
Showcase effective presentation skills, especially in client-facing situations.
Communicate information clearly and persuasively to clients.strong communication skills.
Ciro residence only




Benefits

1-Creer development.
2-Attending events
3-Networking.


Salary: Negotiable

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