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Service Coordinator (Flexible Terms)

Role overview

Qualifications

  • Proven NASC experience within the health or disability sector
  • Strong working knowledge of Socrates and funding allocation requirements
  • Experience coordinating natural and formal supports for people with diverse needs
  • Excellent communication skills and the ability to connect across diverse cultural backgrounds

Responsibilities

  • Conducting service co-ordinations for clients with a range of physical, intellectual and sensory needs
  • Coordinating tailored support packages within funding requirements and individual goals
  • Building quality relationships with clients, whānau, providers and teams across the organisation
  • Maintaining high quality documentation using the Socrates IT system

Key facts

Other skills

  • Communication
  • Organizational Skills
  • Detail Oriented

About the company

Kaikaranga logo

Kaikaranga

We are the designated Needs Assessment and Service Coordination (NASC) in Tāmaki Makaurau. We support more than a third (17,000) of the disabled New Zealanders who access DSS-funded support in Aotearoa New Zealand. Our name is inspired by tikanga Māori, Māori tradition. As many of you will know, a Kaikaranga is a woman caller. Hers is the first voice to be heard when people are coming together. The caller welcomes and connects people; the caller guides people and opens the space for sharing; the caller creates new and enduring relationships. We are focused on delivering effective navigation and connection within the disability support system and assisting other government systems that have a role to play in enabling disabled people to live their best lives.

Company details

Company size51-200

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Job description

Be the connection, on your terms | Independent Contractor. 


Some roles tie you to a desk. This one lets you do meaningful work from wherever you call home. 

As an Independent Contractor with Kaikarangayou'll bring your NASC and Socrates expertise to a flexible, remote role, connecting clients across Auckland to the support and services that help them live with choice, freedom and control.  We will agree the hours with you and agree the pace. The impact is real. 


What you will be doing 

  • Conducting service co-ordinations for clients with a range of physical, intellectual and sensory needs 
  • Coordinating tailored support packages within funding requirements and individual goals 
  • Building quality relationships with clients, whānau, providers and teams across the organisation 
  • Maintaining high quality documentation using the Socrates IT system 
  • Working remotely from anywhere in Aotearoa - Auckland, Wellington, Christchurch, Dunedin or the regions 


What you will bring 

  • Proven NASC experience within the health or disability sector 
  • Strong working knowledge of Socrates and funding allocation requirements 
  • Experience coordinating natural and formal supports for people with diverse needs 
  • Excellent communication skills and the ability to connect across diverse cultural backgrounds 
  • High attention to detail, strong organisational skills and confidence working independently 


What you will get 

  • Remote flexibility from anywhere in Aotearoa 
  • A collaborative, multicultural team behind you 
  • Robust IT and systems to support your mahi 
  • Ongoing learning and development, EAP and staff benefits 


At Kaikaranga, we don't just accept difference — we welcome it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. We're proud to be a diverse, equal opportunity employer. We believe our workforce should reflect the communities we serve, and we warmly welcome applications from people with lived experience of disability and diverse backgrounds. 


Apply now and be the connection - on your terms. 


If you have questions prior to applying, contact Paula on 0272 995 622 or on email at paula.henriques@kaikaranga.org.nz.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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