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Strategic Sales Lead Contact Center Services (m/w/d) - 100% Remote Möglich

vadeha connect

Role overview

Qualifications

  • Experience in sales of call center/BPO services
  • Negotiation skills and a convincing appearance in C-level environments
  • Good process understanding in customer service/operations
  • Structured work approach with a focus on closing deals

Responsibilities

  • Acquire new customers in customer service outsourcing/BPO
  • Position services as tailored solutions for SMEs and corporations
  • Strategically develop existing customers through cross-selling and upselling
  • Negotiate contracts while keeping KPIs, quality, and price in focus

Key facts

Hard skills

Sales Development Customer Development Cross-Selling Upselling KPI Management Linguistics

Other skills

  • Strategic Thinking
  • Communication
  • Teamwork
  • Problem Solving

About the company

vadeha connect logo

vadeha connect

vadeha connect is the executive search company that specializes in the direct approach to top candidates. We understand that having the right staff, at the right time, in the right place, is key to success. That's why we focus on an individual and personal approach to attract the best minds for your business. Our executive search consultants are not just intermediaries, but confidants with an unparalleled network of top candidates. Through intensive relationships and a deep understanding of your needs, we fulfill even the most demanding search mandates in record time. Rely on us to realize your company's vision with the best talents. In the jungle of talent acquisition, executive search is the ultimate expedition to top talents. We are the experts who find not just CEOs, leaders, and specialists, but true business partners who seamlessly align with your goals. Like a high-level chess game, these potential high performers are actively yet confidentially moved to shift the stage of their professional success to your company. But that's not all – the truly brilliant candidates are not just lured by an attractive offer. No, they are enticed and challenged by captivating challenges and convincing development opportunities. Executive search is thus not only the king's discipline of recruitment but also the art of inspiring the best of the best with an irresistible professional adventure.

Company details

Company size2 - 10

Links

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Job description

WIR SUCHEN DICH IM KUNDENAUFTRAG
Strategic Sales Lead Contact Center Services (m/w/d)
100 % Remote Möglich | Vollzeit | Deutschlandweit

Du kennst die Welt der Contact Center aus dem Effeff und weißt, wo Bedarf ist, bevor andere überhaupt fragen?
Wenn du mit Dienstleistungsverständnis, Abschlussstärke und Branchen-Know-how überzeugst, dann bist du bei uns goldrichtig.

Dein Spielfeld

  • Du gewinnst neue Kunden im Bereich Customer Service Outsourcing / BPO mit Weitblick, Beratungskompetenz und einem klaren Ziel: Abschluss
  • Du positionierst unsere Services ob Inbound, Outbound, Backoffice oder Multi-Language als maßgeschneiderte Lösung für Mittelstand & Konzerne
  • Du verbindest Menschen mit Möglichkeiten europaweit.
    Du sorgst dafür, dass talentierte Persönlichkeiten nicht nur Jobs finden, sondern Perspektiven. Dass sie wirken, wachsen und ihren Lebensunterhalt mit Sinn und Stabilität bestreiten können.
    Was du vermittelst, ist mehr als Arbeit. Es ist Zukunft.
  • Du entwickelst Bestandskunden strategisch weiter Cross-Selling, Upselling, Folgeprojekte
  • Du verhandelst Verträge auf Augenhöhe und behältst KPI, Qualität & Preis im Blick
  • Du bist Sparringspartner:in für interne Projektteams und bleibst auch nach dem Pitch verlässlich dran


Was du mitbringst

  • Erfahrung im Vertrieb von Callcenter-/BPO-Dienstleistungen

  • Verhandlungsgeschick und überzeugendes Auftreten im C-Level-Umfeld

  • Gutes Prozessverständnis im Bereich Kundenservice / Customer Operations

  • Abschlussorientiertes Arbeiten mit klarer Struktur

  • Deutsch verhandlungssicher, Englisch nice-to-have


Was du bekommst

  • Top-Vergütung: Attraktives Fixum + starke Provisionen

  • 100 % Remote möglich, Büro optional

  • Unbefristeter Vertrag mit echten Perspektiven

  • Firmenwagen & Tankkarte auch für private Nutzung

  • Große, spannende Projekte & Kunden

  • Flache Hierarchien, schnelle Entscheidungen, familiäres Teamgefühl


Du willst Deals machen, statt Konzepte zu schieben? Let’s go.


Ilja van den Haak
info@vadeha-connect.com

VADEHA CONNECT
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Marcus Rivera

Chief Revenue Officer

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