Client Relationship Manager

• Meet monthly budget and revenue targets.
  
• Continuously research the market to identify new business opportunities.
  
• Conduct competition analysis for both Cyprus and international markets.
  
• Develop a deep understanding of the product, business development practices, marketing activities, and industry trends.
  
• Prepare business proposals for both new and existing clients.
  
• Maintain strong, long-term relationships with clients.
  
• Respond to client inquiries promptly and professionally.
  
• Monitor and improve client retention.
  
• Participate in negotiating terms and closing deals.
  
• Prepare, negotiate, and manage contracts, ensuring compliance with strategic objectives, internal policies, and legal obligations.
  
• Attend face-to-face client meetings and deliver presentations as needed.
  
• Efficiently manage customer calls and appointments.
  

Requirements

• Bachelor's or Master's degree in Business Administration or a related field from a reputable university.
  
• Proficiency in English and Greek, both spoken and written.
  
• Excellent communication skills.
  
• Strong sales and negotiation abilities.
  
• Superior organizational and time management skills.
  
• Exceptional relationship-building and interpersonal skills.
  
• Strong problem-solving and creative thinking abilities.
  
• Dynamic and results-oriented mindset.
  
• Ability to communicate effectively and professionally over the phone.
  
• Proficiency in Microsoft Excel and Word.
  
• Prior experience in the Fintech industry is a plus.
  
• Previous experience in a similar role is advantageous.
  

Benefits

• Remuneration package: EUR 26,000 – 33,000 (depending on experience / qualifications)
  
• Commission based on achieving targets.
  
• Discretionary performance-related bonus, depending on qualifications and experience.
  
• Provident fund upon successful completion of the probation period.
  
• Flexible working hours, including one afternoon off and the option to work from home.
  
• Access to in-house and external training courses.
  
• Free parking.
  
• Flexible dress code according to the occasion.