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Implementation Specialist - GBS

Allied Global

Role overview

Qualifications

  • Solid understanding of benefits administration
  • Understanding of enrollment process
  • Understanding of payroll functionality
  • Ability to manage multiple clients

Responsibilities

  • Analyze and develop solutions for customized benefit enrollment systems
  • Process and extract information from complex documentation
  • Determine implementation strategy considering best practices
  • Liaison with cross-functional internal teams

Key facts

Hard skills

Other skills

  • Information Processing
  • Analytical Thinking
  • Planning

About the company

Allied Global logo

Allied Global

  • Outsourcing & BPO
  • Large
  • 5,001–10,000
Regardless of your Company’s size (from Start-ups to Fortune 500), business vertical or service requirements, we act as a seamless extension of your team to help you grow, and take your business to the next level with an agile approach. This is what we do the best:SALES | We optimize every call to convert it into a saleCUSTOMER CARE | We create the best customer experienceTECH SUPPORT | We handle every call with a solutions approachBACK OFFICE | We handle traditional and non-traditional tasks efficiently and accuratelyQUALITY ASSURANCE | We ensure quality is monitored and measuredTechnology Services | We optimize your database life-cycleFor more details and to learn how we can partner together, please visit www.alliedglobal.com
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Job description

Position Summary:

An Online Services, Implementation Specialist customizes GBS’ online enrollment system to

meet client specific enrollment needs. Ability to analyze, process, and develop solutions to

deliver a customized benefit enrollment system required. A successful candidate will be able

to manage approx. 65 clients.

Essential Duties & Responsibilities:

• Solid understanding of benefits administration, enrollment process, and payroll

functionality

• Ability to quickly process and extract information from multiple, complex documentation

sources and translate the information into the online system

• Forethought and planning to determine proper implementation strategy while considering

system functionality, best practice, and client needs

• Liaison with cross-function internal teams (including EDI, Brokers, and Account Managers)

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