Learning and Training Specialist - US Based Remote

• Serve as the Learning & Development subject matter expert for Qualia and related transaction platforms.

• Develop and maintain the enterprise Qualia learning strategy, including onboarding, role-based learning paths, certification programs, job aids, and adoption support materials.

• Build scalable learning programs that support implementation, go-live readiness, ongoing adoption, and future platform enhancements.

• Partner with platform administrators, implementation teams, and operational leaders to understand upcoming changes and translate them into learning solutions.

• Measure adoption and learning effectiveness, adjusting training strategies as needed.

• Design engaging instructor-led, virtual, self-paced, and blended learning experiences.

• Develop role-based curriculum aligned to operational workflows and business requirements.

• Create training materials, presentations, simulations, guides, videos, FAQs, and performance support resources.

• Develop assessments and readiness measures to validate user proficiency and operational readiness.

• Maintain learning content libraries and ensure materials remain current as platforms evolve.

• Deliver training programs to audiences ranging from individual coaching sessions to large-scale organizational rollouts.

• Communicate complex system functionality and transaction concepts in a clear and relatable manner.

• Facilitate workshops, office hours, power-user sessions, and train-the-trainer programs.

• Support pilot deployments and go-live activities through targeted learning interventions.

• Provide regular updates to leadership regarding learner readiness, adoption progress, and training outcomes.

• Partner with operational teams to identify skill gaps, workflow challenges, and adoption barriers.

• Collaborate with the Platform Administration team to identify recurring user questions, support trends, and knowledge gaps.

• Work with other Learning & Development team members to align learning standards, best practices, and instructional design methodologies.

• Collaborate with subject matter experts to ensure training accurately reflects both system functionality and operational reality.

• Support organizational change initiatives related to technology adoption and process transformation.

• Monitor training completion, assessment results, adoption metrics, and user feedback.

• Analyze trends to identify opportunities for additional training, coaching, or process improvements.

• Develop recommendations to improve learner readiness and platform utilization.

• Partner with business leaders to establish success measures and adoption indicators.

• Continuously refine learning programs to improve effectiveness and scalability.

• Employees demonstrate confidence and proficiency using Qualia and related transaction platforms.

• Teams are prepared for platform implementations and system changes before go-live.

• Training content remains accurate, current, and aligned with operational needs.

• Adoption challenges are identified and addressed proactively.

• Learners successfully use self-service resources, job aids, and knowledge tools.

• Leadership has visibility into readiness, adoption, and learning effectiveness.

• Learning programs contribute to improved productivity, reduced support needs, and successful technology adoption.

• 5+ years of title, escrow, processing, closing, or transaction operations experience.

• Demonstrated advanced expertise in Qualia, including workflows, user experience, transaction management, and operational functionality.

• Experience participating in system implementations, platform rollouts, or technology adoption initiatives.

• Strong instructional design, facilitation, and presentation skills.

• Ability to translate complex technical concepts into practical operational guidance.

• Experience developing training materials for multiple learning formats.

• Strong communication, coaching, and stakeholder management skills.

• Comfortable partnering with both operational and technology teams.

• Strong analytical, problem-solving, and organizational skills.

• Passion for learning, continuous improvement, and helping others succeed.

Anywhere is proud to offer a comprehensive benefits package to our employees including:

• Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D

• 401(k) savings plan with company match

• Paid Time Off to Include Holidays, Vacation Time, and Sick Time

• Paid Family & Paternity Leave

• Life Insurance

• Business Travel Accident Insurance

• All employees receive access to LinkedIn Learning

• Tuition reimbursement for approved programs

• Employee Referral Program

• Adoption Assistance Program

• Employee Assistance Program

• Health and Wellness Program and Incentives

• Employee Discounts

• Employee Resource Groups