Logo for Global People Sphere

Customer Service Dutch Speaker | Relocation Support to Lisbon, Portugal

Role overview

Qualifications

  • Fluent in Dutch (C1/C2)
  • Good command of English (B1 minimum)
  • Excellent communication and problem-solving skills
  • EU citizenship or a valid Portuguese work permit

Responsibilities

  • Deliver exceptional customer service via phone, email, and chat in Dutch.
  • Assist customers with inquiries, product information, orders, and technical issues.
  • Ensure a high level of customer satisfaction and a great customer experience.
  • Follow standard procedures and use internal tools to manage requests.

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Problem Solving

About the company

Global People Sphere logo

Global People Sphere

Empowering Organizations through Scalable People Solutions

Company details

Company size1 - 10

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Job Type:

Full-time Relocation Package Included

Location:

Lisbon, Portugal

Job Description:

We are looking for Dutch-speaking Customer Service Representatives to join the team of one of our international clients in Lisbon, Portugal. If you are passionate about customer experience and excited to live and work in sunny Portugal, this opportunity is for you!

You will support customers by answering questions, solving problems, and ensuring a positive interaction with the brand.

Key Responsibilities:

  • Deliver exceptional customer service via phone, email, and chat in Dutch.

  • Assist customers with inquiries, product information, orders, and technical issues.

  • Ensure a high level of customer satisfaction and a great customer experience.

  • Follow standard procedures and use internal tools to manage requests.

  • Escalate complex issues to the appropriate teams when necessary.

Requirements:

  • Fluent in Dutch (C1/C2) and good command of English (B1 minimum).

  • Excellent communication and problem-solving skills.

  • EU citizenship or a valid Portuguese work permit.

  • Previous experience in customer service is a plus but not required.

  • Willingness to relocate to Lisbon (relocation package provided).

Whats in it for you:

  • Relocation package: flight reimbursement, airport pick-up, and temporary accommodation provided.

  • Competitive salary + performance bonuses.

  • Paid training and continuous support.

  • Private health insurance after 6 months.

  • Career development opportunities in a global company.

  • Work in a dynamic, international, and supportive team.

  • Enjoy life in Lisbon one of Europes most vibrant and affordable capitals!

Start Date:

 Ongoing recruitment

Interested?

Apply now and take the first step toward an exciting experience in Lisbon!

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Customer Support Related jobs

Other jobs at Global People Sphere

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.