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Customer Service Advisor - Hebrew Speaker (Fully Remote) (P)

Role overview

Qualifications

  • Proficient or bilingual in Hebrew
  • Advanced level of English
  • Exceptional customer-care skills
  • Ability to qualify customer needs

Responsibilities

  • Handle incoming calls from boutiques and shops
  • Log call details in management systems
  • Maintain expert knowledge of products and applications
  • Ensure all contractual service level agreements are met

Key facts

Hard skills

Other skills

  • Customer Service
  • Problem Solving
  • Communication
  • Social Skills
  • Time Management
  • Adaptability

About the company

Global People Sphere logo

Global People Sphere

Empowering Organizations through Scalable People Solutions

Company details

Company size1 - 10

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Job description

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.

What YouΒ΄ll Do:

  • Handle incoming calls from boutiques and shops, providing prompt solutions to customer inquiries.

  • Log call details in our management systems and ensure responses meet SLA requirements.

  • Maintain expert knowledge of our products and applications to provide accurate guidance.

  • Ensure all contractual service level agreements are consistently met.

What WeΒ΄re Looking For:

  • Is proficient or bilingual in Hebrew and has an advanced level of English.

  • Puts the customer first and has exceptional customer-care skills.

  • Can effectively qualify customer needs to provide comprehensive support.

Whats In It for You:

We value our employees and offer benefits to support your lifestyle and growth:

  • Full-time 40 hours/week permanent contract with a rotating schedule 

  • Competitive salary: 2000 - 2300 euros gross/month + bonus.

  • Fully Remote based in Lithuania. 
  • Comprehensive training on the company and project youll be working on.

  • Career development programs and specialized courses to help you grow professionally.

Ready to make an impact? Join our team and turn every customer interaction into a moment of delight!

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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