Remote Healthcare Support Specialist at HALEON

Description

We’re looking for empathetic, customer-focused Healthcare Support Specialists who speak Portuguese and English to join our team supporting HALEON (GSK). You will be the voice of trusted global healthcare products, assisting consumers with high-quality guidance and support all from the comfort of your home in Bulgaria.

Start date: 15 December 2025
Location: Bulgaria (remote)
Base salary: 3300 BGN + benefits
Shifts: Rotational
Work Schedule: Mon - Fri | Shifts: 13:00 - 22:00, 16:00 - 01:00, 11:00 - 20:00

Responsibilities

• Provide professional support to customers regarding HALEON healthcare products
• Deliver accurate information, track issues, and ensure customer satisfaction

• Uphold company policies, quality standards, and compliance rules

• Represent the HALEON brand with empathy, professionalism, and patience

What we offer

• Relocation support (refund of travel expenses and accommodation assistance)

• Monthly transportation/internet allowance

• Additional payment for night hours work

• Bonus for important life events

• Life insurance and Medical plan

• Multisport Card
  

Your Profile

• Fluent in English and Portuguese

• Good customer service skills (multitasking, communication, empathy)

• Customer-oriented mindset and problem solving

• Residency card (valid 12+ months), EU citizenship or refugee card

• Work permit & blue card applications are NOT accepted.

Why Join Us?

You’ll become part of a supportive and multicultural team, gain experience with one of the world’s most respected healthcare brands, and enjoy solid benefits while working from home. Your work will make a real difference in people’s everyday health and well-being!

Apply now: Send your CV to dominik.banovcic@cbtalents.org