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Portuguese-Speaking Support Specialist

Role overview

Qualifications

  • Portuguese proficiency C2 (spoken and written)
  • English proficiency B2–C2
  • Customer service experience advantageous
  • Willingness to relocate to Athens if required

Responsibilities

  • Handle customer enquiries via phone, email, and chat
  • Resolve account, service, and general support queries
  • Deliver a professional and empathetic customer experience
  • Meet quality, productivity, and compliance standards

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Empathy
  • Problem Solving

About the company

Velenosi & Meredith Consulting logo

Velenosi & Meredith Consulting

  • Staffing & Recruiting
  • 2–10
Recruiting company.

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Job description

Greece | Remote (within Greece) / Athens (Relocation) | Start Date: March / April / May

Are you a native-level Portuguese speaker (C2) with strong English skills (B2–C2) and looking to grow your career with a well-established global digital services company? This is a full-time customer support role serving international users in Portuguese and English.

Key Responsibilities

  • Handle customer enquiries via phone, email, and chat

  • Resolve account, service, and general support queries

  • Deliver a professional and empathetic customer experience

  • Meet quality, productivity, and compliance standards

Requirements

  • Portuguese proficiency C2 (spoken & written)

  • English proficiency B2–C2

  • Customer service experience advantageous

  • Willingness to relocate to Athens if required

Whats on Offer

  • Salary: EUR 1045–1100 gross per month - paid x14 (instead of the typical x12 per calendar year)

  • Remote work within Greece

  • Relocation support for Athens-based candidates

  • Paid training and long-term career growth

Documents Accepted

  • EU citizenship

  • Full-purpose & specific-purpose work permit card

  • Certificate of Protection (refugees)

Apply via dylan.nyamande@cbtalents.org
LinkedIn: www.linkedin.com/in/dylan-a78965140

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