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Italian Customer Support Agent - Remote Portugal - Relocation

Role overview

Qualifications

  • Italian: Native
  • English: B2+
  • Tech-savvy and customer-focused
  • Strong communication and problem-solving skills

Responsibilities

  • Support customers via phone, email, and chat
  • Handle post-sales topics: deliveries, refunds, and warranties
  • Promote tech products and achieve sales goals
  • Ensure exceptional service quality and customer satisfaction

Key facts

  • Remote from: Portugal, Italy
  • Full time
  • Customer Support Specialist
  • English, Italian

Hard skills

Other skills

  • Sales
  • Problem Solving
  • Communication
  • Time Management
  • Teamwork

About the company

Velenosi & Meredith Consulting logo

Velenosi & Meredith Consulting

  • Staffing & Recruiting
  • 2–10
Recruiting company.

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Job description

Job Opportunity: Italian-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Date: 5 June
Location: Portugal (Remote with relocation support)
Contract Type: 6 months (renewable)
Relocation Package: Included (flight + accommodation support)
Submission Deadline: 29 May

We are hiring Italian-speaking Customer Support Advisors for a leading technology company exclusively through our agency. These urgent remote roles start on 5 June.

About the Role
Join a dynamic Sales & Support team delivering outstanding service and inbound sales for a global tech brand. You will:

  • Support customers via phone, email, and chat
  • Handle post-sales topics: deliveries, refunds, and warranties
  • Promote tech products and achieve sales goals
  • Ensure exceptional service quality and customer satisfaction
  • Manage orders using CRM tools

Who Were Looking For

  • Italian: Native, English: B2+
  • Tech-savvy and customer-focused
  • Strong communication and problem-solving skills
  • Previous customer service/sales experience preferred
  • Willing to work on rotational shifts, MonSat (08:0019:00); 2 days off

Whats on Offer

  • Remote position with relocation support (flight + accommodation)
  • Competitive salary
  • Bonus: up to 225/month
  • Meal card: 7.23/day
  • Transport allowance: 20
  • Health insurance from Day 1 (free after 6 months)
  • Paid training and career development

This is a priority project with limited availability.

Apply now: marco.velenosi@cbtalents.com
WhatsApp: +39 334 619 6398

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