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German Customer Service Consultant

Role overview

Qualifications

  • German proficiency B2–C2 (spoken and written)
  • Good command of English
  • Customer service experience advantageous
  • Willingness to relocate to Athens if required

Responsibilities

  • Handle customer enquiries via phone, email, and chat
  • Resolve account, service, and general support queries
  • Deliver a professional and empathetic customer experience
  • Meet quality, productivity, and compliance standards

Key facts

Hard skills

Other skills

  • Customer Service
  • Empathy
  • Communication

About the company

Velenosi & Meredith Consulting logo

Velenosi & Meredith Consulting

Company details

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Job description

Greece | Remote (within Greece) / Athens (Relocation) | Start Date: March

Are you fluent in German (B2–C2) and looking to grow your career with a well-established global digital services company? This is a full-time customer support role serving international users in German and English.

Key Responsibilities

  • Handle customer enquiries via phone, email, and chat

  • Resolve account, service, and general support queries

  • Deliver a professional and empathetic customer experience

  • Meet quality, productivity, and compliance standards

Requirements

  • German proficiency B2–C2 (spoken & written)

  • Good command of English

  • Customer service experience advantageous

  • Willingness to relocate to Athens if required

Whats on Offer

  • Attractive remuneration package

  • Remote work within Greece

  • Relocation support for Athens-based candidates

  • Paid training and long-term career growth

Documents Accepted

  • EU citizenship

  • Full-purpose & specific-purpose work permit card

  • Certificate of Protection (refugees)

Apply via dylan.nyamande@cbtalents.org
LinkedIn: https://www.linkedin.com/in/dylan-n-a78965140

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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