Accountable for effectively handling allocated portfolio or assigned tasks while ensuring that deliverables are met (quality, turn-around time, and other defined performance indicators). Performs and/or oversees processing work performed by peers for the clients/accounts and/or processes assigned, providing guidance on reinsurance accounting matters as well as authorization and/or escalation of financial transactions and/or payments as per authority matrix, as well as escalate issues to management and/or senior management as per business judgment. Handles internal/external client relationships as per assignments.
- New hires with little to no prior accounting experience
- Basic account booking and oversight
- Focus on learning and understanding portfolio
- eAdmin (in addition to the above):
- Basic error resolution
- Monitor and track automation rates
Essential Responsibilities –describe the major responsibilities of this position in order of importance. Please include an estimate of the % of time spent on each responsibility
- Exception based handling of accounts with focus on data quality and driving value through active application of client segmentation
- Technical verification of accounts within the context of our validation framework and contract wording
- Account Processing per established guidelines/processes which may include escalations to Claims Operations
- Balance Settlement with External Clients according to reinsurance terms and agreements
- Cash Flow Management: timely collection of Accounts Receivable, management of Financials within Portfolio assigned in collaboration with RLM Cash Team
- Ensure that agreed priorities, deadlines and service standards are achieved
- Achieve target KPIs (Key Performance Indicators)
- Constantly look to enhance service standards and quality
- Proactive investigation, analysis and interpretation of processed accounting information with root cause identification
- Regular reporting to supervisor and internal stakeholders
- Sharing information with other team members and working cross functionally, as needed
- Data Quality control and risk management-related activities according to internal guidelines
- Contact internal and external clients directly (written or verbal) to clarify and resolve operational issues such missing accounting information, incorrect data as identified by validation framework, payment delays, etc.
Requirements - basic criteria for successful completion of the position’s essential functions. Please include educational background and relevant job skills/experiences. List any licenses and or certifications required or preferred.
- University degree preferably in the area of finance, accounting, economics or administration
- Language skills: Fluent or Advanced comprehension and use of English (written, spoken, listening)
- Business correspondence in English with internal and external clients via email, phone calls, and visits as required
- Proactive exercise of critical thinking analysis and problem solving with root cause identification
- Proficiency in new workflow technologies (ACORD, B3i, Robotics, etc.)
- Demonstrate agility and navigate ambiguity to deliver on core expectations through change
- Ability to work collaboratively in virtual/remote international/global/multicultural team environment
- MS Office proficiency (Excel, Word, Power Point)
- Strong analytical skills – detail oriented
- Team player, willingness to share pertinent business information
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.
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