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Senior Analyst, Laboratory Optimization

Aspen Dental

Role overview

Qualifications

  • Bachelor's degree is preferred
  • 3-5 years of experience managing complex datasets and presenting to executive leadership
  • Detail-oriented
  • Experience using AI to drive efficiency and analysis

Responsibilities

  • Analyze data to drive improvement and produce regular KPI scorecards/dashboards
  • Assist internal and customer teams in identifying, planning, and implementing continuous improvement projects
  • Provide lab related data and data analysis and recommendations to lab stakeholders
  • Drive end to end continuous improvement to achieve denture KPI goals

Key facts

Hard skills

Engineering Optimization Financial Analysis Project Management KPI Reporting Continuous Improvement Process Operationalizing AI Monday.com Smartsheet

Other skills

  • Microsoft Excel
  • Verbal Communication Skills
  • Problem Solving
  • Detail Oriented

About the company

Aspen Dental logo

Aspen Dental

Dental Care

When you say “Yes” to Aspen Dental, you get a great career and so much more. From mentors invested in your success, to a support network that has your back, joining Aspen Dental can give you the career you never imagined and the financial well-being to live the life you always wanted. When we launched Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up withtheir dental health—affordability, transparency, and access. We knew the key to better patient care started with the provider, so we changed how the dental business worked. We built new relationships, expertise, and tools to help dentists run their businesses more effectively and better care for their patients. Fast forward, and over 20 years later, we’ve launched more than 900 Aspen Dental locations—by doing so, I’m proud to say we have changed access to dental care nationwide. But there’s more work to do. Healthier, happier smiles were just our beginning. Aspen Dental now joins a new portfolio of businesses with TAG - The Aspen Group as their parent business support company for our suite of healthcare brands. ABOUT TAG - THE ASPEN GROUP TAG was built on the simple idea of bringing better healthcare to more people. TAG and the independent healthcare practices it supports operate more than 1,100 locations in 45 states through its four healthcare support companies: Aspen Dental®, ClearChoice®, WellNow® and ChapterSM. Combined, the companies serve more than 30,000 patients a day and more than 8 million patients each year. TAG is headquartered at 800 W. Fulton Market in Chicago.

Company details

Company typeXLarge
IndustryDental Care
Company size5001 - 10000

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Job description

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.​

​

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Senior Analyst, Laboratory Optimization.

Summary:  

The Senior Analyst, Laboratory Optimization role drives laboratory efficiency and profitability for the Aspen Dental branded practices, with a focus on using data analysis and operational insight and best practices to help practice owners make informed decisions to ensure patients get the care they need and fulfill our mission. The Lab Optimization role partners with Field Operations and key Laboratory stakeholders to advise on operational planning to support Aspen’s aggressive growth goals.  

Essential Functions, Job Duties & Responsibilities:  

  • Analyze data to drive improvement and produce regular KPI scorecards/dashboards, ensuring relevant data is shared .

  • Assist internal and customer teams in identifying, planning, and implementing continuous improvement projects that tie to strategic business priorities to produce savings and process improvement .

  • Provides weekly, mid-month, and month-end reporting packages (including Territory, Division, and POP Level reporting packages, AspenLabs Utilization and Value in Cabinet metrics) to key stakeholders.

  • Provide lab related data and data analysis and recommendations to lab stakeholders based on trends.

  • Build partnerships with Lab stakeholders and Implementation teams to drive Lab initiative prioritization and continuously deliver operational excellence.  

  • Partners with the Lab leadership to share feedback, trends, and opportunities for coaching at the operational field level. 

  • Drives end to end continuous improvement to achieve denture KPI goals.

  • Provide strategic feedback and coaching to office teams to drive initiative performance.

  • Develops job aids, email templates, and stakeholder-specific reporting decks (e.g., practice-level performance updates) to support field and lab team execution.)

Requirements/Qualifications: 

  • Bachelor's degree is preferred.

  • A minimum of 3-5 years of experience managing complex datasets and presenting to executive leadership.

  • Detail Oriented.

  • Experience managing across matrix for execution with strong problem-solving skills focused on identifying solutions for customers .

  • Financial and analytical skills required .

  • Experience using AI to drive efficiency and analysis.

  • Experience using PMO software’s such as Monday.com and Smartsheet.

  • Excellent verbal and written communication skills. 

  • The ability to balance multiple, high priorities initiatives simultaneously .

  • Experience using the Microsoft Suite, including but not limited to Executive Level Summary ppt decks, functional ppt decks, and excel workbooks.​

  • The ability to conduct up 10-15% domestic travel.

  • Base Pay Range: $90,000-105,000, annually (Actual pay may vary based on experience, performance, and qualifications.)

  • This position offers a hybrid or remote work arrangement based on your location. Candidates residing within 35 miles of our Chicago, IL (Fulton Market) office or within 45 miles of our East Syracuse, NY office are expected to work on-site. Candidates living outside of these areas are eligible for full remote work.

  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.

  • If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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