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Engineering Team Leader (Site Reliability Engineering)

Role overview

Qualifications

  • Several years of experience in SRE, Infrastructure, or DevOps roles managing high-scale, distributed environments.
  • Proven track record in a formal management role, leading, mentoring, and developing high-performing SRE or DevOps engineering teams.
  • Extensive experience building and maintaining scalable, reliable, and observable infrastructure systems (Azure, Kubernetes, On-prem).
  • Demonstrated ability to deliver end-to-end reliability strategies, drive architectural improvements, and manage large-scale technical projects from design to production.

Responsibilities

  • Shape and grow a high-performing Site Reliability Engineering team, fostering an environment of technical excellence, ownership, and continuous improvement.
  • Define and drive the SRE platform strategy in close collaboration with infrastructure and development teams.
  • Own and oversee organization-wide 24/7 on-call and incident management processes.
  • Define and track measurable objectives (KPIs) for team performance and leverage data to drive improvements.

About the company

XTB online trading logo

XTB online trading

Financial Services

XTB is a global fintech company that provides individual investors with instant access to financial markets from around the world through an innovative online investing platform and the XTB mobile app. Founded in Poland in 2004, we currently support over 1 million customers globally in achieving their investment ambitions. At XTB, we are committed to the ongoing development of the online investing platform enabling our customers to trade 6,300+ instruments including stocks, ETFs, CFDs based on currency pairs, commodities, indices, stocks, ETFs, and cryptocurrencies. With the recent launch of Investment Plans, a long-term passive investing product, our clients can now unlock the growing potential of ETFs and diversify their portfolios effectively. In the key markets, we're offering interest rates on uninvested funds enabling investors to put their money to work and benefit even when they aren't actively investing. Our online platform is a top destination not only for investing but also market analysis and education. We offer an extensive library of educational materials, videos, webinars, and courses to help our customers become better investors irrespective of their trading experience. Our customer service team provides support in 18 languages and is available 24/5 via email, chat, or phone. In over two decades of activity in the financial markets, we have expanded our reach to having more than 1,000 employees. XTB is headquartered in Poland with offices in multiple countries across the globe, including the UK, Germany, Romania, Spain, Czech Republic, Slovakia, Portugal, France, Dubai and Chile. Since 2016, XTB shares have been listed on the Warsaw Stock Exchange. We are regulated by the world’s largest supervisory authorities: Financial Conduct Authority, Polish Financial Supervision Authority, Cyprus Securities & Exchange Commission, Dubai Financial Services Authority and Financial Services Commission. Investing is risky. Invest responsibly.

Company details

IndustryFinancial Services
Company size1001 - 5000

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Job description

We are building XTB – a global investment company offering innovative technological solutions that allow our clients to effectively manage their finances in multiple ways. All of this within a single, intuitive XTB app already used by over one million users worldwide!

We are a certified Great Place to Work company.

We are looking for an Engineering Team Leader to drive the development and growth of the Site Reliability Engineering team. In this role, you will have the opportunity to shape the technical and operational direction of SRE practices, lead a resilience strategy, and play a key role in defining and delivering solutions that ensure the reliability and scalability of XTB systems for millions of clients across a growing organization.


Responsibilities

Team Leadership: Shape and grow a high-performing Site Reliability Engineering team, fostering an environment of technical excellence, ownership, and continuous improvement. 

Reliability Strategy: Define and drive the SRE platform strategy in close collaboration with infrastructure and development teams, ensuring alignment with organizational business objectives. Oversee reliability strategy across the organization, ensuring consistent architectural alignment, scalability, and the adoption of industry-standard SRE best practices. 

Incident Management: Own and oversee organization-wide 24/7 on-call and incident management processes. Manage incident tooling, establish and maintain operational procedures, ensure compliance with regulations, oversee reporting, and drive continuous improvement of incident response strategy.

Data-Driven Management: Define and track measurable objectives (KPIs) for team performance. Leverage data to drive improvements and build management metrics that provide clear visibility into operational health and team productivity.

Observability Engineering: Oversee the design, development, and evolution of the organization-wide observability ecosystem. Lead the strategy for implementing standardized telemetry, including structured logging, distributed tracing, and intelligent sampling. 


Requirements
  • Professional Background: Several years of experience in SRE, Infrastructure, or DevOps roles managing high-scale, distributed environments.
  • Leadership Experience: Proven track record in a formal management role, leading, mentoring, and developing high-performing SRE or DevOps engineering teams.
  • Infrastructure & Reliability: Extensive experience building and maintaining scalable, reliable, and observable infrastructure systems (Azure, Kubernetes, On-prem).
  • Reliability Strategy: Demonstrated ability to deliver end-to-end reliability strategies, drive architectural improvements, and manage large-scale technical projects from design to production.
  • Cross-Functional Collaboration: Proven ability to drive cultural change, act as a strategic partner to product engineering teams, and work effectively with distributed/remote teams.

  • Leadership & Management
  • Execution: Break down complex projects into actionable tasks; drive incremental value.
  • Growth: Mentor and support the professional growth of team members.
  • Collaboration: Facilitate workshops; build technical community; resolve conflicts effectively.
  • Operational Excellence: Drive operational excellence and reliability culture within the team; lead incident management and champion post-mortems.
  • Strategy: Proactively manage technical debt; align team output with organizational goals.

  • Technical skills we expect
  • Programming & Scripting: Strong Python skills for building scalable automation, internal tools, and scripts.
  • Cloud & Orchestration: Expertise in managing Kubernetes, configuration management with Ansible, and designing resilient infrastructure on Azure and on-prem.
  • Observability Engineering: Deep proficiency in building standardized telemetry systems. Mastery of tools like Prometheus, Grafana, OTEL, ELK, Tempo, Thanos, and similar.
  • AI & Automation: Using AI/ML for AIOps, anomaly detection, log analysis, and optimizing reliability workflows.

  • Nice to have
  • Experience with commercial APM platforms (e.g., Datadog, Splunk, New Relic) and chaos engineering tooling.
  • Proficiency with cloud cost management and FinOps principles.

  • What we offer
  • Real influence on the development of the company and the product.
  • Work in an experienced team that is happy to share its knowledge.
  • A clear vision of development thanks to regular feedback and clear career paths.
  • Regular team-building meetings.

  • Benefits
  • A training budget for courses and conferences that interest you.
  • An extra day off on your birthday.
  • An extra day off for parents.
  • Equipment tailored to your needs.
  • Private medical care and group insurance.
  • Access to an e-learning platform for learning English and a benefits platform.
  • Access to a wellbeing platform and the opportunity to take advantage of workshops and private therapy sessions.
  • Remote work, from the office in Warsaw or from a coworking space in your city.
  • Apply once. Then go straight to the hiring manager.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
    Unlocked after you apply
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