Sr. Product Manager - AI Applications

For A Better You

At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career. 

We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.

Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now.

Job Summary:

The Senior Product Manager - AI Applications is responsible for the strategic development and deployment of agentic and AI-based solutions designed to drive internal efficiencies within the Revenue Organization, specifically supporting Marketing, Pricing, Promotions, Merchandising, and Product Management.

Job Expectations:

• Develop and oversee the product roadmap for AI-driven internal tools and agentic workflows.

• Design AI solutions to automate and optimize processes within Marketing, Pricing, and Merchandising.

• Collaborate with the Revenue Organization to identify high-impact opportunities for AI integration.

• Deploy and iterate on AI applications at high speed to meet evolving business needs.

• Manage the integration of AI platforms and orchestration tools into existing internal infrastructures.

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills, and Abilities:

Required:

• High degree of accuracy and attention to detail.

• Excellent organization skills and ability to multi-task.

• Expertise in AI workflow management and orchestration tools (e.g., n8n).

• Deep understanding of LLM-based development environments and tools like Claude Code.

• Experience with Model Context Protocol (MCP) servers and system integrations.

• Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.

Preferred:

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint).

• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms).

• Proficiency in AI platforms, agentic frameworks, and automation tools.

Experience Requirements:

Generally requires a minimum of 10+ years of experience in Product Management, with a significant focus on AI/ML application development and the deployment of agentic solutions within a corporate environment.

Education Requirements: 

Bachelor’s Degree in Computer Science, Data Science, Business, or a related technical field is preferred, or a combination of education and equivalent work experience.

#LI-JC1

Compensation:

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.