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Key Account Manager

Role overview

Responsibilities

  • Manage and nurture relationships of assigned accounts, primarily TD utility companies.
  • Drive growth and assure client satisfaction within the assigned territory.
  • Focus on strategic account management to increase wallet share of clients’ budgets.
  • Collaborate with Regional and Strategic Account Managers, Business Unit Leads, and Product Specialists.

Key facts

Hard skills

Other skills

  • Sales
  • Communication
  • Social Skills

About the company

Megger logo

Megger

  • Electronic Components & Equipment
  • 1,001–5,000
At Megger, we enable everyone to live confidently and work safely with the energies that power our world. Our vision is to keep energy flowing safely and reliably, everywhere. We serve a diverse portfolio of target accounts, including Service Companies, Data Centres, Electricians, Renewables, OEM and Industrial sectors, Transportation, and Utilities each playing a critical role in maintaining global infrastructure. As a unified global partner, we help customers protect power and water networks through advanced testing, continuous monitoring, intelligent software, and expert support. This integrated ecosystem of solutions is built on three core pillars: • Safety: We exceed global safety standards, designing solutions that protect people, assets, and critical infrastructure. • Reliability: Our instruments and systems deliver consistent, precise, and long-term performance, helping reduce downtime and extend asset life. • Insights: We transform complex data into actionable asset health insights, enabling predictive maintenance and confident, strategic decisions. Our mission is a declaration of our unified strength and unwavering commitment to engineering confidence across the world's most critical assets. We are guided by our core values of Collaboration, Consistency, Customer Relevance, Confidence, and Creativity to solve what matters and deliver excellence. We are Megger.

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Job description

The Vacancy

Territory: New England States (ME, NH, VT, MA, CT, RI, upstate NY)

The Key Account Manager (KAM) is responsible for managing and nurturing relationships of assigned accounts, primarily T&D utility companies, within the KAM’s assigned territory, driving growth and assuring client satisfaction. This role focuses on strategic account management to increase wallet share of clients’ budgets allotted to solutions aligned with Megger’s business objectives. The KAM directly manages high-value territorial accounts, maintains client relationships at all levels (technician to executive), and is responsible for overall quota attainment at each account. In collaboration with Regional and Strategic Account Managers, Regional Business Unit Leads, and Product Specialists, the KAM ensures alignment on global and regional initiatives, fosters customer satisfaction, and strengthens the health of the sales pipeline.

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