Logo for TeamForm

Customer Delivery Solution Consultant, US East Coast

Role overview

Qualifications

  • Understanding of modern enterprise, cross functional teaming, and workforce planning.
  • Proven track record as a Project Lead / Manager / Senior Consultant in a large enterprise or management consulting.
  • Domain exposure to People systems and/or workforce planning systems.
  • Customer engagement skills, including project management and team facilitation.

Responsibilities

  • Support customers to configure and implement TeamForm to realize value.
  • Support customers to learn and use TeamForm through enablement and training.
  • Grow customer usage of TeamForm.
  • Engage and work with TeamForm SMEs to deliver for customers.

About the company

TeamForm logo

TeamForm

Company details

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

About TeamForm

TeamForm is a growing company with an exciting future and an empowered, collaborative culture.  TeamForm delivers a SaaS platform with capability to positively transform how organizations organize, plan and get work done. Read more about TeamForm

TeamForm Values

  • Simply Solve: We take on complex problems and deliver unique solutions that are clear, easily understood & effortless to implement.
  • Be the Team: We believe great teams are the way great work gets done so we enable them, empower them and ensure we’re great team members ourselves.
  • Do the right thing We make decisions and take action to serve the best interests of TeamForm, our customers and the world
  • Build the Future: We think big, start small and play the long game to build a better future
  • Better Every Day: We believe in we can always be better, we take steps to listen, learn and improve



Role summary

As an Solution Consultant, you will partner with enterprise customers to configure and implement TeamForm, guide adoption of TeamForm use cases, and ensure customers realize measurable value. You will work cross-functionally with TeamForm subject-matter experts (consultants, engineers, and data analysts) to deliver outcomes, capture feedback, and continuously improve how we deliver.


Core responsibilities

  • Support customers to configure & implement TeamForm to realize value.
  • Support customers to learn and use TeamForm (enablement, training, and adoption support).
  • Grow customer usage of TeamForm.
  • Provide customer feedback into Product.
  • Engage and work with TeamForm SMEs to deliver for TeamForm customers, including other consultants, engineers, and data analysts.
  • Support Sales when required (e.g., SME guidance, configuring demos, solution shaping).
  • Facilitate testing and implementation of new features into customer environments.
  • Codify standard practices consistent with our strategy (β€œthe TeamForm way”).


Secondary responsibilities

  • Engage senior stakeholders to explore and solve problems beyond the TeamForm's core offering.
  • Help design and prioritize product features and contribute to release notes
  • Propose code improvements to TeamForm (in consultation with TeamForm Product leads and engineers)
  • Lead generation, negotiating deals
  • Opportunistic: Authoring content for the TeamForm blog, community engagement


Must-have skills and experience

  • Understanding of modern enterprise, in particular cross functional teaming and workforce planning, governance and funding models.
  • A proven track record working as a Project Lead / Manager / Senior Consultant within:
    • a large enterprise (e.g., Enterprise or Ways of Working planning/enablement teams), or
    • a management consulting environment with technology delivery / implementation experience (e.g., through consulting, project management, or general management roles)
  • Domain exposure to People systems and / or workforce planning systems
  • Familiarity with typical technical components of technology implementations (e.g., systems/integrations, environments, access/security considerations, data quality and validation, testing/UAT, cutover and change management).
  • Data familiarity (e.g., Excel, SQL with AI help).
  • Interest and capability in use of AI (cursor, claude code, codex)
  • Willingness and ability to quickly & deeply understand TeamForm configuration and standard integrations, TeamForm features and functions (as outlined in internal TeamForm enablement material).
  • Customer engagement skills including project management, team facilitation and coaching.
  • Energy, drive, and the ability to build strong relationships with TeamFormers and clients.


Nice-to-have skills and experience

  • Qualifications or prior role responsibility (e.g. Delivery Lead, Ways of Working Lead, Architect, Workforce Planning Lead).
  • Engineering or Business qualifications.
  • Familiarity with, or willingness to learn (with AI) SQL / JSON / REST APIs, Javascript, experience with development practices (Git, CICD)


What success looks like

In this role, success typically means:

  • Customers implement TeamForm successfully, meeting clear, agreed success criteria.
  • Key stakeholders are enabled (training, documentation, and adoption support) and can use TeamForm effectively.
  • Use cases are delivered and adopted to realize value.
  • Delivery work is well-coordinated across TeamForm SMEs, with clear ownership and communication.
  • Customer feedback is captured and translated into actionable product/service improvements.


Core capabilities (how you work)

  • Delivery leadership: You can lead implementations end-to-end; planning, sequencing, stakeholder management, risks/issues, and delivery cadence.
  • Customer facilitation: You’re comfortable guiding workshops, clarifying goals, and aligning cross-functional stakeholders.
  • Systems + data mindset: You can work with technical and data teams to translate requirements into workable configurations and use cases.
  • Communication: You write and speak clearly, set expectations early, and keep teams aligned.


Benefits

  • Benefits: through Remote, Prime tier employee benefits covering medical, dental, vision plans, life AD&D and Disability insurance and 401k
  • Remote /hybrid work - We support flexible and remote work, we don't expect everyone to be productive from 9-5 every single day.
  • Phone and internet coverage We cover up to $75 per month of your phone and internet bill.
  • Training budget + time A dedicated personal training budget to continue further your learning and professional development.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
Β·

Solution Consultant Related jobs

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.