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Vacation Planner

Role overview

Qualifications

  • Experience in travel planning, hospitality, or customer service is a plus
  • Strong attention to detail and excellent organizational skills
  • Effective communication and problem-solving abilities
  • Comfortable using online booking tools and conducting virtual consultations

Responsibilities

  • Develop customized cruise and tour plans tailored to each clients preferences
  • Conduct virtual meetings or calls to understand clients travel interests, expectations, and budget
  • Collaborate with trusted cruise lines, tour operators, and travel vendors to secure the best options and pricing
  • Manage all cruise and tour bookings and confirmations, ensuring accuracy and a smooth planning process

Key facts

Other skills

  • Detail Oriented
  • Organizational Skills
  • Communication
  • Problem Solving
  • Self-Motivation

About the company

Travel by Tilly logo

Travel by Tilly

Travel by Tilly is a family owned, home based Travel Agency. Whether you're looking to book cruises, family reunion, business incentive trip, accommodations, or an in depth wedding or vacation packages, we have you covered! Simply tell us where you want to go and we'll help you figure out the rest. We work directly with other companies to get the best deals.

Company details

Company typeScaleup
Company size2 - 10

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Job description

We are looking for a creative and detail-oriented Vacation Planner to join our expanding travel team. In this fully remote role, you will work closely with clients to design personalized cruise and tour experiences from start to finish. If you have a passion for travel, love planning detailed itineraries, and enjoy creating unforgettable journeys, this is the perfect opportunity for you!

Key Responsibilities:

  • Itinerary Design: Develop customized cruise and tour plans tailored to each clients preferences, including accommodations, excursions, transportation, and dining options.
  • Client Consultations: Conduct virtual meetings or calls to understand clients travel interests, expectations, and budget.
  • Supplier Coordination: Collaborate with trusted cruise lines, tour operators, and travel vendors to secure the best options and pricing.
  • Booking Management: Manage all cruise and tour bookings and confirmations, ensuring accuracy and a smooth planning process.
  • Customer Support: Provide support throughout the planning process and during travel, handling changes or emergencies professionally.
  • Travel Research: Stay current on cruise and tour trends, destination updates, and seasonal offers to enhance itinerary recommendations.
  • Post-Trip Engagement: Follow up with clients after their trips for feedback and encourage repeat bookings or referrals.

Qualifications:

  • Experience in travel planning, hospitality, or customer service is a plus.
  • Strong attention to detail and excellent organizational skills.
  • Effective communication and problem-solving abilities.
  • Comfortable using online booking tools and conducting virtual consultations.
  • Self-motivated and able to work independently from home.
  • Passionate about travel and helping others explore the world.

What You'll Get:

  • Remote, flexible work schedule.
  • Access to industry-leading tools, vendors, and exclusive perks.
  • Travel discounts and training opportunities.
  • Supportive and collaborative team environment.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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