Logo for American Income Life: AO

Remote Customer Sales Associate

Role overview

Qualifications

  • Experience in sales or relevant field, customer service or a fast-paced admin role is a plus but not required
  • Strong communication skills (verbal and written) and ability in problem-solving and negotiation
  • Eagerness to learn and grow in a sales-focused career path
  • Self-motivated and able to thrive in a fully remote work environment

Responsibilities

  • Monitor clients' needs while implementing strategies to enhance customer engagement
  • Assist customers with product selection and providing personalized recommendations
  • Handle inquiries via email and phone ensuring timely and effective responses
  • Ensure ongoing client engagement through consistent and organized communications

Key facts

Hard skills

Other skills

  • Sales
  • Customer Service
  • Problem Solving
  • Negotiation
  • Communication
  • Google Sheets
  • Self-Motivation
  • Organizational Skills
  • Willingness To Learn

About the company

American Income Life: AO logo

American Income Life: AO

  • Insurance
  • Large
  • 1,001–5,000
AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division.

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Job description

As a Remote Customer Sales Associate, you will be responsible for monitoring clients' needs while implementing strategies to enhance customer engagement. You will play a crucial role in expanding our client base, increasing policy sales, and ensuring customer satisfaction.

Position Overview:

  • Assist customers with product selection and providing personalized recommendations
  • Handle inquiries via email and phone ensuring timely and effective responses.
  • Assist in document preparation and organization related to transactions.
  • Ensure ongoing client engagement through consistent and organized communications.
  • Promote continuous improvement in consumer engagement processes and contribute to business growth.

What We’re Looking For:

  • Experience in sales or relevant field, customer service or a fast-paced admin role is a plus but not required
  • Strong communication skills (verbal and written) and ability in problem-solving and negotiation
  • Eagerness to learn and grow in a sales-focused career path

  • Self-motivated and able to thrive in a fully remote work environment.

  • Tech-savvy, organized, and proficient in using Zoom and Google Spreadsheets.

Why You’ll Love Working with Us:

  • 100% Remote with flexible schedule for better work-life balance

  • Unlimited commission-based pay that is paid weekly

  • Recognition, bonuses, and all-expense-paid incentive trips

  • Full Benefits (medical, dental, vision coverage)

  • Career growth and stability

  • Comprehensive training program provided — no prior experience required
  • Be part of a supportive, award-winning team culture

If you are passionate about creating exceptional sales experiences and want to be part of a dynamic and growing team, we’d love to hear from you.

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