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Remote Customer Care Agent – Travel Industry

Role overview

Qualifications

  • Previous customer care experience
  • Strong written and verbal communication
  • Detail-oriented

Responsibilities

  • Address customer questions
  • Provide travel documentation guidance
  • Resolve service issues
  • Maintain detailed notes

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Detail Oriented

About the company

Bliss & Beyond Elite Travel logo

Bliss & Beyond Elite Travel

  • Travel, Tourism & Airlines
  • 2–10
Meet Tresha: I’m a woman of faith, a mother, a memoir author, and the founder of Bliss & Beyond Elite Travels. I’ve faced trials, heartbreak, and trauma, and still, I rose. After releasing I Am The Rewrite, my passion expanded beyond the page. Now, I help women explore the world with the same purpose and freedom I fought to reclaim. Whether you're planning your first trip or your dream vacation, I’m here to walk beside you—because healing doesn’t just happen at home. Sometimes, you need a change of scenery to remember who you are.

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Job description

Job Summary:
Serve as the main point of contact for travel clients requiring assistance.

Responsibilities:

  • Address customer questions

  • Provide travel documentation guidance

  • Resolve service issues

  • Maintain detailed notes

Requirements:

  • Previous customer care experience

  • Strong written and verbal communication

  • Detail-oriented

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