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Vacation Planner

Role overview

Qualifications

  • Excellent communication and interpersonal skills
  • Background in customer service, sales, or hospitality preferred (travel experience is a plus)
  • Self-motivated, detail-oriented, and organized
  • Comfortable working independently in a remote environment

Responsibilities

  • Consult with clients to understand their travel preferences, goals, and budgets
  • Design and coordinate customized vacation packages including flights, hotels, cruises, tours, and excursions
  • Build long-term client relationships through exceptional service and consistent communication
  • Stay informed on top destinations, seasonal promotions, and travel trends to provide expert recommendations

Key facts

Other skills

  • Customer Service
  • Sales
  • Hospitality
  • Communication
  • Social Skills
  • Self-Motivation
  • Detail Oriented

About the company

HB Travels logo

HB Travels

Helping plan client's vacations from start to finish.

Company details

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Job description

Are you passionate about travel and driven by the excitement of helping others plan their dream vacations?
We are seeking motivated, customer-focused individuals to join our growing team as Vacation Planners. In this role, you’ll combine your love of travel with client support and planning expertise to create unforgettable experiences for travelers worldwide.

Key Responsibilities

  • Consult with clients to understand their travel preferences, goals, and budgets
  • Design and coordinate customized vacation packages including flights, hotels, cruises, tours, and excursions
  • Build long-term client relationships through exceptional service and consistent communication
  • Stay informed on top destinations, seasonal promotions, and travel trends to provide expert recommendations
  • Assist clients with itinerary adjustments and resolve any travel-related issues promptly and professionally

Qualifications

  • Excellent communication and interpersonal skills

  • Background in customer service, sales, or hospitality preferred (travel experience is a plus)

  • Self-motivated, detail-oriented, and organized

  • Comfortable working independently in a remote environment

  • Must be 18+ with reliable internet access and a dedicated workspace

What We Offer

  • Comprehensive training and mentorship—no prior travel industry experience required
  • Flexible scheduling with the ability to work remotely

  • Opportunities to specialize in destinations or travel styles that interest you most

  • Exclusive travel perks, discounts, and professional development opportunities

  • IATA accreditation available for qualified participants

  • Supportive, collaborative team environment focused on growth and success

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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