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Customer Service / Travel Specialist ️

HB Travels

Role overview

Qualifications

  • Strong customer service and communication skills
  • A passion for travel and helping others explore the world
  • Excellent organization and attention to detail
  • Ability to work independently in a remote setting

Responsibilities

  • Communicate with clients, answer questions, and provide reliable travel guidance
  • Assist with flights, hotels, cruises, tours, and excursions tailored to client preferences
  • Provide personalized service before, during, and after their travels
  • Handle booking issues or travel challenges with proactive solutions

Key facts

Hard skills

Flight Planning Organizational Structure Sales Development

Other skills

  • Customer Service
  • Problem Solving
  • Communication
  • Detail Oriented
  • Computer Literacy

About the company

HB Travels logo

HB Travels

Helping plan client's vacations from start to finish.

Company details

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Job description

Do you have a talent for helping people and a passion for travel? Were looking for motivated individuals to join our team as Customer Service / Travel Specialists. In this remote role, you'll provide outstanding support to clients while helping them plan, book, and enjoy seamless travel experiences.

What You'll Do

  • Deliver Top-Notch Service- Communicate with clients, answer questions, and provide reliable travel guidance
  • Plan & Book Trips- Assist with flights, hotels, cruises, tours, and excursions tailored to client preferences
  • Build Client Relationships- Provide personalized service before, during, and after their travels
  • Stay Informed -Keep up with travel trends, promotions, and destination insights to offer the best recommendations
  • Solve Problems Quickly -Handle booking issues or travel challenges with proactive solutions

What You Bring

  • Strong customer service and communication skills

  • A passion for travel and helping others explore the world

  • Excellent organization and attention to detail

  • Ability to work independently in a remote setting

  • Basic computer proficiency and reliable internet access

  • Must be 18+ with a smartphone or computer

  • Previous customer service or sales experience is a plus, but not required

What We Offer

  • ‍ Full training and ongoing support, no prior experience required

  • Flexible scheduling, part-time or full-time remote work

  • Exclusive travel discounts and perks

  • Supportive, collaborative remote team environment

  • Unlimited earning potential

  • 🪪 IATA cards available for qualified agents

Start Your Journey

Turn your passion for people and travel into a fulfilling career. Apply today to become a Customer Service / Travel Specialist and start creating memorable travel experiences for clients around the globe!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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