Job description

Job Responsibilities:

Learn, use, and advocate with prospects and partners
Directly own prospects/customer relationships and account management
Construct and deliver customer-presentable collateral as needed, including presentations, educational sessions, demonstrations, starter kits, etc.
Track customer engagement and system use to monitor customer health
Create a strong partnership with SxT engineering to promote key product announcements across multi-channel platforms, including regular meetings
Act as liaison between customer needs and SxT engineering to craft customer roadmaps
Ideate and even possibly construct new starter kits / data products atop SxT based on customer interest and value
Post-product launch: track and retire revenue quotas

Candidate Requirements:

Technical understanding of distributed computing at scale, including a deeper understanding of one or two specific systems
2 to 5 years of experience as a Solution Engineer in B2B, SaaS technology
Direct analytic experience, including delivery of real business value
High-level knowledge of Crypto-Industry, including Blockchain, Web3, CryptoCurrency, DeFi, dApps, etc.
Light programming experience, in any procedural language (Python/Rust preferred)
Understanding of SDLC and project management, particularly Agile Scrum and Kanban
Experience documenting complex technical ideas simply into the best format for distribution
Superb English communication skills, both written and verbal

Desirable:

Solution Engineer, web3 (Remote in USA)

Role overview