Office Assistant and Data Entry

Company Description

www.cocojojo.com

Cocojojo USA is one of the foremost manufacturers of derma-cosmetic products from natural plants and natural oils. We do sell online over several platforms like Amazon, Cocojojo website etc.…

Job Description

Now Hiring Customer Service Representatives Immediately! We are looking for someone who has experience in online customer service, someone that is dedicated and hardworking, and a natural ability to multi-task. Strong attention to detail is a must.

• Full-Time Positions
• Monday to Friday from 7 pm - 3 am (Lebanon time)
• Basic Salary $400/month

• Duties and Responsibilities include but are not limited to:

• Data Entry for our websites and our e commerce platforms.
• Provide customer support to consumers via telephone and emails.
• Handle customer inquiries and resolve simple and basic issues, such as order status, and general questions etc.
• Help in sales through emails

Qualifications

• Knowledge of the company’s products, services, and business operations to enable resolution of customer inquiries.
• Excellent customer service skills that build high levels of customer satisfaction.
• Excellent verbal and written communication skills.
• Computer navigation and operation skills.
• Demonstrates effective people skills and sensitivities when dealing with others.
• Ability to work both independently and in a team environment.
• Beauty Industry Experience is a plus.
• Graphic experience is a plus.
• Marketing experience is a plus.

Additional Information

• Bachelor’s degree
• Fluent in English speaking and writing
• Typing 35 wpm/100% accuracy

This is a remote position.

We are looking for someone who is adaptable to become an asset for a small but dynamic team based in USA. If you are interested in applying, please submit your resume and a link to your portfolio. We look forward to hearing from you.