Community Phone
Telecommunications
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About Us
We are customer-obsessed to an unusual degree. When we had a major network outage, everyone, including recruiters, engineers, and marketers, got on the phone with customers. That’s not a policy. It’s just who we are.
What keeps us going is what we hear from our Community. Families tell us they used to wake up every morning with a knot in their stomach. They don’t anymore. They tell us our product changed their relationship with their parents, from anxious and fearful to present and connected. It’s genuinely important work, and we don’t take it lightly.
If that’s the kind of problem you want to spend the next few years on, one with real scale, real mission, real momentum, and a real Community of people behind it, we’d love to talk.
Why this role exists
Most companies fill their first recruiting seat with someone who runs a process. We're not doing that. We've hired recruiters before who could source and coordinate but couldn't tell us who was actually good. We ended up doing the real evaluation ourselves every time, which meant the hire added activity, not leverage. This role is built to fix that specifically: we're hiring for judgment first, process second.
You'll own full-cycle recruiting across every function starting day one, and you'll build the operating system: sourcing, interview loops, scorecards. But the actual bar is narrower and harder than "can you run a process": can we trust your read on a candidate enough to act on it without redoing the work ourselves?
This is a founding seat, not a fill-the-req seat. Whoever takes this defines how the company hires for years: the bar, the process, the tools, the brand. You'll start as an IC, closing key gaps yourself, but as we scale, there's a genuine opportunity to build and lead the recruiting team you start out running solo. If you've been the strongest recruiter in the room but never had the mandate to build the whole function your way, this is that mandate.
Reports to: COO
Location: SF/Bay Area or US Remote
Compensation: $140,000–$170,000 base
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
Marcus Rivera
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