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JIRA Administrator

SOSi (SOS International)

Role overview

Qualifications

  • Bachelor’s degree in Information Technology, Computer Science, or a related field OR five (5) years of equivalent experience in JIRA administration
  • Demonstrated experience configuring and managing JIRA workflows
  • Proficiency in JIRA administration, including workflow development and permission management
  • Strong problem-solving and analytical skills

Responsibilities

  • Configure and maintain JIRA workflows, projects, and issue tracking systems
  • Manage and optimize JIRA configurations to meet business and technical requirements
  • Integrate JIRA with GitLab, Confluence, and other DevOps tools
  • Collaborate with development, operations, and project teams to improve processes and system functionality

Key facts

  • Remote from: United States
  • Part time
  • Senior (5-10 years)
  • English

Hard skills

Other skills

  • Problem Solving
  • Analytical Skills

About the company

SOSi (SOS International) logo

SOSi (SOS International)

Defense Technology

SOSi solves the challenges of the modern mission. A leader in delivering transformational and trusted technology and mission solutions, SOSi supports clients across the aerospace, defense, and government services industry. Where others see the size of the challenge, we succeed at delivering solutions! #ChallengeAccepted -- Fraud Alert: Recruitment fraud is a growing trend where fraudsters impersonate SOSi and its employees to deceive job seekers with fake employment opportunities. These scams typically involve fake job postings, unauthorized email accounts, or forged documents claiming to be from SOSi. The intent is to gain access to your personal information, including banking details, credit card numbers, or social security numbers. Please be aware that all legitimate SOSi communications come from official @sosi.com or @sosi.us email addresses, and we never request personal information during initial contact. Our official careers site can be found at sosi.com/careers and our corporate site at sosi.com. If you receive a suspicious job offer claiming to be from SOSi, contact us directly at careers@sosi.com to verify its legitimacy.

Company details

IndustryDefense Technology
Company size1001 - 5000

Links

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Job description

Company Description

Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

Job Description

SOSi is seeking a JIRA Administrator to support mission requirements for a structured approach to further develop, integrate, and sustain a scalable, federated data ecosystem that enhances interoperability, governance, and mission-driven analytics for a DoD customer. The primary objective of the program is to bridge the operational gaps between DoD, IC, interagency, and non-traditional international partners to enable real-time information sharing, dynamic data integration, and mission-tailored analytical capabilities.

Essential Job Duties:

  • Configure and maintain JIRA workflows, projects, and issue tracking systems.
  • Manage and optimize JIRA configurations to meet business and technical requirements.
  • Integrate JIRA with GitLab, Confluence, and other DevOps tools.
  • Support Agile methodologies and related project management practices.
  • Troubleshoot and resolve system issues related to JIRA administration.
  • Collaborate with development, operations, and project teams to improve processes and system functionality.

Qualifications

Minimum Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field OR five (5) years of equivalent experience in JIRA administration.
  • Demonstrated experience configuring and managing JIRA workflows.
  •  Experience managing issue tracking systems and workflow automation.
  •  Proficiency in JIRA administration, including workflow development and permission management.
  • Experience integrating JIRA with GitLab, Confluence, or other DevOps tools.
  • Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required.
  • Strong problem-solving and analytical skills.

Desired Qualifications:

  • Atlassian Certified JIRA Administrator certification.
  • ITIL Foundation Certification.

Additional Information

Working Conditions:

  • This is a part-time, on-call position
  • The work to be performed remotely
  • Must have strong internet connection
  • Quit workspace free from interruptions and background noise

Working at SOSi:

All interested individuals will receive consideration and will not be discriminated against for any reason.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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