Operations Specialist

About Accelerant

Accelerant is a data-driven risk exchange connecting underwriters of specialty insurance risk with risk capital providers. Accelerant was founded in 2018 by a group of longtime insurance industry executives and technology experts who shared a vision of rebuilding the way risk is exchanged – so that it works better, for everyone. The Accelerant risk exchange does business across more than 20 different countries and 250 specialty products, and we are proud that our insurers have been awarded an AM Best A- (Excellent) rating. For more information, please visit www.accelerant.ai.

Overview

Accelerant is looking for an Operations Specialist to join our Risk Exchange Operations Team, this role will report into the Operations Lead. You will work alongside the Technology, Finance and Outsource teams to manage operational procedures and management of speciality underwriters Globally, at Accelerant we call them members.

Key Responsibilities

o   Manage operational procedures and adherence to controls

o   Manage the bordereaux and query resolution KPIs and create an environment of continuous improvement

o   Provide Management and oversight of the monthly member meetings.

o   Review and approve the member handover process from the Operations Team to Outsourced Operations & Credit Control

o   Ensure the Crib sheet has extensive notes for both Delegated Underwriting Authority and Credit Control Teams

o   Manage the financial close procedures and provision of reports to the Finance teams

o   Manage the Quality assurance programme, manage the premium audit process including member and auditor communications.

o   Work closely with senior management to develop the operational reporting processes, controls, and systems

o   Assist in maintaining and improving internal and SOX controls to ensure compliance

o   Monitor and control premium and cash metrics while adhering to regional metrics aligned to the organisational objectives and key results.

Skills and qualifications Required:

o   Bachelor’s degree (or equivalent) required.

o   Able to thrive in a fast-paced environment and flexibility dealing with significant operational change.

o   Able to accomplish tasks with minimal supervision, maintain accuracy, and meet deadlines.

o   Excellent written and oral communication skills around highly technical items

The technical skills and experience you'll need to be proficient are:

o   5+ years of experience in the Delegated business

o   Experience of managing outsourced teams

o   Excellent communication skills

o   Articulate and confident in person, able to fit into a fast paced, dynamic environment with a 'can do attitude' and ability to build relationships across different levels of the business.

o   Excellent time management, attention to detail and follow-up skills.

o   Ability to work autonomously and contribute to team objectives.

o   Proficiency in Microsoft Office and data management tools