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Remote Donation Call Specialist

Role overview

Qualifications

  • High school diploma or GED
  • 6+ months remote customer service OR 1 year onsite
  • Clear, confident communication skills
  • Ability to multitask between systems while speaking

Responsibilities

  • Handle inbound and outbound calls related to donations
  • Speak with donors in a professional, respectful manner
  • Accurately enter pledge and contribution details
  • Follow provided scripts and compliance guidelines

Key facts

Hard skills

Other skills

  • Customer Service
  • Multitasking
  • Reliability
  • Professionalism

About the company

Kaizen Advance LLC logo

Kaizen Advance LLC

Company details

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Job description

If you’re tired of dead-end jobs and want work that actually means something, this opportunity puts you at the center of supporting nationally recognized nonprofit organizations — all from home.

We are currently onboarding independent contractors to handle inbound and outbound calls supporting donation campaigns. This is ideal for individuals who are professional, dependable, and ready to follow a structured system that works.

What You’ll Be Doing
  • Handle inbound & outbound calls related to donations
  • Speak with donors in a professional, respectful manner
  • Accurately enter pledge and contribution details
  • Follow provided scripts and compliance guidelines
  • Maintain consistent attendance and performance standards

What You Need to Know
  • This is a 1099 independent contractor opportunity (not W2 employment)
  • Certification is required before servicing
  • You control your schedule — but performance matters
  • Ongoing work is based on meeting client expectations


Requirements

Basic Qualifications
  • High school diploma or GED
  • 6+ months remote customer service OR 1 year onsite
  • Clear, confident communication skills
  • Ability to multitask between systems while speaking
  • Quiet, distraction-free workspace

Technical Requirements
  • Windows 11 PC (8GB RAM minimum, 16GB recommended)
  • USB noise-canceling headset
  • Wired high-speed internet (no WiFi-only setups)
  • Dual monitors strongly recommended
  • No Mac or Chromebook devices


Benefits

Compensation & Flexibility
  • Earn $13–$15/hour (performance-based)
  • Work when you want — 24/7 availability
  • Build consistent income from home

If you're looking for flexibility, structure, and the ability to earn while supporting meaningful causes — apply today.


Salary: 25,000-30,000

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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