JO-202550: Client Outreach Coordinator

This is a remote position.

Job Title: Client Outreach Coordinator (COC) – Remote, Part-Time

About the Role

We are looking for a proactive and detail-oriented Client Outreach Coordinator (COC) to support our sales pipeline through consistent outbound efforts and lead management. This is a remote, part-time role suited for someone who enjoys client engagement, structured processes, and close collaboration with sales teams. You will play a key role in initiating conversations, qualifying prospects, and ensuring smooth handovers to sales.

You will be joining a supportive remote team that values clear communication, accountability, and well-defined workflows. This role offers flexibility across US and AU time zones and the opportunity to make a measurable impact on business growth.

Key Responsibilities

Client Outreach & Lead Engagement

• Conduct cold calling to introduce services and initiate conversations with prospective clients
  
• Qualify inbound and outbound leads based on defined criteria
  
• Convert qualified leads into sales-ready opportunities
  
• Re-engage and retarget old or inactive leads to revive potential opportunities
  
• Maintain professional and timely communication with prospects via phone, email, and SMS
  

Lead Management & Sales Coordination

• Accurately document outreach activities and lead status in CRM systems
  
• Endorse qualified leads to the Sales team with complete and organized information
  
• Ensure smooth handover by providing relevant context, notes, and next steps
  
• Coordinate closely with Sales to align on lead quality and follow-up priorities
  

Campaign & Tool Management

• Execute email blasting and SMS outreach campaigns as scheduled
  
• Use tools such as RO and HubSpot for CRM and outreach activities
  
• Track tasks and progress using Asana, ClickUp, and Google Sheets
  
• Maintain clean and up-to-date records to support reporting and performance tracking
  

Ad Hoc & Process Documentation

• Create and update SOPs related to outreach processes and lead handover to Sales
  
• Support process improvements by documenting best practices and workflows
  
• Assist with other outreach- or sales-support tasks as needed
  

Work Schedule

• Part-time: 6 hours per day
  • 3 hours during US time zone (late night PH time)
    
  • 3 hours during AU time zone (early PH time)
    

Compensation

• USD 4–5 per hour

Requirements

• 2+ years Experience in cold calling, lead qualification, or sales outreach
  
• Clear and confident communication skills, both verbal and written
  
• Organized and process-driven, with attention to detail
  
• Comfortable working with CRMs and task management tools
  
• Ability to work independently in a remote setup while staying aligned with the team
  

Benefits

• Fully remote role with structured but flexible workflows
  
• Supportive team culture that values collaboration and clear expectations
  
• Opportunity to contribute directly to sales growth and process improvement
  
• Clear tools, systems, and documentation to help you succeed in your role