SAP ChaRM Specialist

This is a remote position.

•  Operate and govern ChaRM processes: ticket lifecycle, transport orchestration, approvals, emergency fixes and release management.
  
•  Configure and operate Change Request Management workflows (including CTS+, transport routes and landscape handling).
  
•  Manage and run Test Workbench: design test plans, create and maintain test cases, execute test runs, manage test cycles and report results.
  
•  Maintain and author solution documentation: technical and functional documentation in Solution Documentation, building and updating requirements-to-implementation traceability.
  
•  Coordinate with development, basis, DBA and infrastructure teams to ensure transports are applied safely and rollbacks are planned.
  
•  Support release and cutover activities, drive quality gates and readiness checks.
  
•  Implement and improve ALM processes and automation where possible (integration with CI/CD, automated test triggers, test data management).
  
•  Produce test and release artefacts for audits and compliance (SOX, regulatory as required).
  
•  Troubleshoot ChaRM/Test Workbench issues, drive root-cause analysis and preventative measures.
  
•  Train and coach application teams and support staff on ChaRM and Test Workbench best practices.
  

Requirements

•  Minimum 4–6 years hands-on experience with SAP Solution Manager (7.1 / 7.2) in production environments.
  
• Proven deep experience operating ChaRM / Change Request Management and transport management (CTS/CTS+).
  
•  Strong knowledge of Test Workbench: test plan creation, test case management, test execution and results reporting.
  
•  Practical experience with Solution Documentation: creating process maps, building requirement links and maintaining implementation documentation.
  
• Good understanding of SAP landscape topologies and transport routes across DEV / QA / PROD.
  
•  Experience supporting SAP releases and cutovers; familiarity with emergency transport handling.
  
•  Basic knowledge of ABAP or ability to read transport logs and coordinate with developers.
  
•  Experience with integration between Solution Manager and ALM/CI tools (Jira, Git, Jenkins) is a plus.
  
•  Familiar with audit/compliance needs: ability to prepare artefacts and evidence for audits.
  
•  Solid problem-solving skills and demonstrable track record of reducing rework and failed transports.
  

• Clear, structured communicator able to work with technical teams and business stakeholders.
   Strong organisational skills and attention to detail; disciplined about runbooks and documentation.
  
•  Proactive, takes ownership of incidents and release issues.
  
• Comfortable working in 24/7-support environments and participating in on-call rotations if required.
  
• English fluency; local language as required by the assignment.
  

• Experience with Focused Build / Focused Run.
  
•  Knowledge of automated testing tools integrated with Solution Manager (eCATT, CBTA, or third-party test automation).
  
• Exposure to cloud-hosted SAP landscapes (HANA, S/4HANA migrations).
  
• Experience with SAP Transport Management Tooling and third-party transport orchestration.
  

Benefits

• Fully remote work model
  

• Mentorship – work closely with experienced engineers in a high-impact environment
  

• International project – cybersecurity domain with real-world impact​