Senior Agile Project Manager / Technical Account Manager (PM/TAM), remote Argentina/LatAm

About CloudGeometry

CloudGeometry is a Silicon Valley–based, cloud-native system integrator specializing in cloud migrations, CNCF-based platform engineering, and full-stack SaaS product development. We partner with industry leaders such as AWS and Databricks to deliver solutions across the modern technology stack—from Generative AI platforms to Kubernetes-powered MLOps and data workloads.

Our distributed teams across the US, Europe, and LATAM collaborate on innovative commercial and open-source projects, operating with a strong engineering culture, automation-first mindset, and zero legacy constraints.

Role Overview

We are seeking a Senior Agile Delivery Manager / Technical Account Manager (PM/TAM) with deep experience leading delivery in development services and consulting environments. This role sits at the intersection of client delivery, Agile execution, and engineering leadership, owning outcomes across multiple concurrent teams and client engagements.

You will be accountable for execution excellence: sprint discipline, delivery predictability, tooling automation, and clear communication—while acting as a trusted partner to both clients and internal engineering leadership.

It is a hands-on delivery leadership position focused on getting complex work shipped, repeatedly, and predictably.

Key Responsibilities

1. Delivery & Program Leadership

• Lead and coordinate multiple parallel development teams across different client engagements
  
• Own sprint execution, delivery timelines, dependencies, and risk management
  
• Rapidly context-switch across projects without sacrificing execution quality
  
• Act as the primary delivery interface between clients, engineering teams, and internal leadership
  
• Ensure commitments are realistic, transparent, and consistently met
  

2. Agile & Scrum Excellence

• Own and run all Scrum ceremonies:
  
• Sprint planning
  
• Daily standups
  
• Reviews and retrospectives
  
• Enforce strong Agile hygiene and execution rigor
  
• Backlog refinement and prioritization
  
• Estimation and capacity planning
  
• Roadmapping and release planning
  
• Retrospectives and continuous improvement (Kaizen)
  
• Coach teams toward effective Agile adoption with a focus on outcomes, not rituals
  

3. Jira, Metrics & Execution Transparency

• Deep hands-on ownership of Jira and Confluence:
  
• Workflows, dashboards, automations, and reporting
  
• Define, track, and operationalize delivery metrics including:
  
• Velocity and predictability
  
• Sprint burndown / burnup
  
• Cycle time and lead time
  
• Throughput and delivery confidence
  
• Use metrics proactively to:
  
• Identify delivery risks early
  
• Drive corrective action
  
• Provide clear, “at-a-glance” reporting to stakeholders
  

4. Tools Mastery & Automation-First Operations

• Design and implement automation-first delivery operations
  
• Build and operationalize tooling across:
  
• Jira / Confluence
  
• GitHub / CI-CD workflows
  
• Slack and internal communication channels
  
• Leverage AI and LLM-based tools (GPT, agents, copilots) to automate:
  
• Sprint creation and management
  
• Status and delivery reporting
  
• KPI tracking and alerts
  
• Rapidly learn and deploy new tools to remove friction, reduce manual work, and improve execution velocity
  
• Experience with ScriptRunner, Tempo, Structure, or similar Jira extensions is a strong plus
  

5. Leadership & Communication

• Run efficient, outcome-driven meetings with clear ownership and follow-through
  
• Create concise, high-signal communication artifacts for executives and clients
  
• Proactively document and cascade:
  
• Roadmap decisions
  
• Trade-offs and risks
  
• Delivery status and dependencies
  
• Partner effectively with engineering leaders—able to debug process and execution issues without micromanaging or getting lost in technical detail
  
• Model a growth mindset, continuous improvement, and high ownership culture
  

Requirements

Required Experience & Skills

• 10+ years experience as a Senior PM, Delivery Manager, Program Manager, or Technical Account Manager
  
• Strong background in software development services / consulting organizations
  
• Proven ability to manage multiple concurrent clients and delivery teams
  
• Expert-level knowledge of Agile and Scrum frameworks
  
• Deep hands-on experience with Jira (workflows, dashboards, automations)
  
• Strong understanding of:
  
• Agile vs. waterfall trade-offs
  
• Estimation and capacity planning
  
• Portfolio and dependency management
  
• Risk detection and mitigation
  
• Excellent communication skills with both technical teams and executive stakeholders
  
• Comfortable operating in fast-changing, high-context-switch environments
  

Preferred Experience

• Experience in data platforms, data engineering, analytics, or AI-focused companies
  
• Familiarity with cloud-native delivery environments (AWS, Kubernetes, modern CI/CD)
  
• Hands-on experience with AI agents, workflow automation, and LLM-powered tools
  
• Prior ownership of delivery metrics automation at scale
  
• AWS and/or Databricks certifications