Logo for Kalam Customer Experience

Arabic OPI/VRI Interpretation Vacancy -Remote-

Role overview

Qualifications

  • Fluency in English, French, Arabic, or other key languages.
  • Strong communication and listening skills.
  • A passion for language services and cultural awareness.
  • 1+ years of over the telephone interpretation experience in a well-known interpretation company.

Responsibilities

  • Delivering accurate and professional interpretation services across multiple languages.
  • Facilitating seamless communication for clients in various industries.
  • Upholding the highest standards of cultural sensitivity and professional ethics.
  • Good knowledge of medical terminology.

Key facts

  • Remote from: Anywhere
  • Full time
  • Mid-level (2-5 years)
  • Arabic, French, English

Other skills

  • Cultural Sensitivity
  • Communication
  • Active Listening
  • Emotional Intelligence

About the company

Kalam Customer Experience logo

Kalam Customer Experience

Kalam a Future group company, is a world-class virtual BPO company that provides cost-effective interpretation, translation & customer experience solutions to more than 300 companies globally and helps them thrive beyond borders, reduce costs, and expand into new markets. Our mission is to help you attract and retain customers by providing loyalty, satisfaction, and real human experience that ultimately leads to business expansion and revenue growth.

Company details

Company typeSME
Company size51 - 200

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Job description

This is a remote position.

Job Offer: OPI/VRI Medical Interpreter

We are pleased to extend to you an offer for the position of OPI/VRI Interpreter at Future Group. As a valued member of our global team, you will play a vital role in facilitating communication across languages and cultures for clients worldwide.

- Position Details

Position Title: OPI/VRI Interpreter
Work Schedule: 5 days per week, 8 hours per day (plus a 1-hour unpaid break), aligned with U.S. time zones.
Compensation: Monthly payments processed by the 15th of the following month for production completed in the previous month.

- Your Responsibilities
As an OPI/VRI Interpreter, your core duties will include:

Delivering accurate and professional interpretation services across multiple languages.
Facilitating seamless communication for clients in various industries.
Upholding the highest standards of cultural sensitivity and professional ethics.
Requirements for Success
To excel in this role, you will need the following qualifications and technical setup:

- Qualifications:

Fluency in English, French, Arabic, or other key languages.
Strong communication and listening skills.
A passion for language services and cultural awareness.

- Technical Setup:

Stable internet connection with Ethernet cable (minimum 10 Mbps download, 5 Mbps upload).
Professional home office setup, including:
External camera
USB headset
Ring light
Solid gray backdrop
Workstation meeting these requirements:
Windows 10 or higher
Intel Core i5/i7 (4th generation or newer)
8GB RAM
Onboarding and Certification

As part of the onboarding process, you will:

Complete the EFSET English Language Proficiency Test (C1+ score required).
Submit all required documents, including:
Government-issued ID
Photos of your internet setup
Relevant certifications and signed agreements.
Participate in a 13-day training program (if less than 3 years of experience).
Pass the ALTA Certification Test to secure your position as a full-time or freelance interpreter.

Why Join Future Group?
Future Group is a global leader in language and cultural services. By joining our team, you will contribute to creating impactful connections across industries. We are committed to fostering your professional growth and success within a supportive and collaborative environment.

Next Steps :

Please confirm your acceptance of this offer and provide the required details to initiate your onboarding process.

For any questions or further clarifications, feel free to reach out to us via:

Email: Ashrakat.Youssef@future-group.com
WhatsApp: +201014333955

We are excited about the prospect of working with you and look forward to having you on our team.




Requirements

Your background and experience:



  • Fluent in source language English and Native in Arabic target language

  • 1+ years of over the telephone interpretation experience in a well-known interpretation company.

  • Good knowledge of medical terminology.

  • Awareness in legal terminology is a plus.

  • International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).

  • High school diploma in your native language.

  • High emotional intelligence and tolerance to different cultures.

  • High level of communication, listening, note-taking, and memory retention skills.





Technical requirements:



As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure, that your home office will work effectively.


Internet
  • Dedicated high-speed, private, and secured internet connection.
  • Minimum download speed 10 Mbps (megabits per second)
  • Minimum upload speed 3 Mbps (megabits per second)
  • Wired Internet, Ethernet Port (Wi-Fi is not allowed)

Systems
  • Minimum Windows 10 operating system
  • Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior
  • 8 GB RAM memory minimum

Equipment
  • Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted)
  • External monitors and connectors (if applicable).
  • Computers must operate in “High Performance” mode, not “balanced” or “power saver”.
  • Power adapter plugged in and not operating on battery.
  • Chromebook, or Mac is not allowed.
  • USB Headphones Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.


Benefits

What we offer you:

  • Fully remote position with a clear schedule.
  • Full-time or part-time position (business and weekend hours).
  • Immediate availability to start working after onboarding.
  • Internal Certified training.
  • Monthly fee payments.
  • Contract type of employment.


If you choose to work w ith Future Group Translation and Localization Services you will get into a friendly team, that supports each other, actively communicates, has its own corporate culture, and achieves the goals together!


About us:


Founded in 1994, Future Group has grown into one of the world’s most trusted translation and localization expert houses across the globe.

 We have successfully established a global reputation for meeting our clients’ requirements in the most beneficial and cost-effective way.

With a high-tech translation memory software technology, ISO certification and access to translators for any language and business application, Future Group has earned a reputable image all across the language services market.


Send us your resume. If your expertise complies with the requirements listed above, our Talent Acquisition Team will contact you by email to explain in detail the pay rates, schedules, and other working conditions. 


We will be happy to welcome you to our team!



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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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