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Solutions Engineer II

Role overview

Qualifications

  • Bachelor's degree in Computer Science, Management Information Systems or related technical field
  • Knowledge or understanding in two or more topics across: CDN, Security, Cloud Computing or ZTNA
  • Minimum 5 years of experience in a customer facing environment such as technical sales or consulting
  • Experience with HTTP, DNS, JavaScript, RESTful APIs, microservices, cloud, or Node.js, Python, Go or equivalent

Responsibilities

  • Working with Sales to evangelize Akamai's technology through presentations, analysis reports, and proof of concepts
  • Understanding customers' business goals and requirements, translating them to technical problems, and mapping them to Akamai solutions
  • Overseeing project's delivery with Service Delivery teams, ensuring alignment with customer's requirements
  • Building trusted relationships with customers' decision-makers to articulate Akamai's value proposition

About the company

Akamai Technologies logo

Akamai Technologies

Cloud Computing & Infrastructure (IaaS/PaaS)

At Akamai, we make life better for billions of people, billions of times a day. Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, learn remotely, share videos with friends, and so much more. They may not know it, but Akamai is there, powering and protecting life online. Over 20 years ago, we set out to solve the toughest challenge of the early internet: the “World Wide Wait.” And we’ve been solving the internet’s toughest challenges ever since, working toward our vision of a safer and more connected world. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Our leading security, compute, and delivery solutions are helping global companies make life better for billions of people, billions of times a day. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Want to power and protect life online, by solving the toughest challenges? Be part of an amazing team. Let’s connect: LinkedIn: https://www.linkedin.com/company/akamai-technologies Twitter: https://twitter.com/Akamai Blog: https://www.akamai.com/blog

Company details

Company typeXLarge
IndustryCloud Computing & Infrastructure (IaaS/PaaS)
Company size5001 - 10000

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Job description

Are you passionate about cutting edge technology and ensuring customer success?

Would making an impact on the digital experiences of millions of users excite you?

Join our Pre-Sales team

We work with world-leading companies in every major industry to make the internet fast and secure. As a partner to the Global 500, we collaborate with customers to align solutions to business needs. We build relationships and insights to maximize product value through the full scope of our global platform.

Shape our customers' digital strategies

As a Pre-Sales Solutions Engineer, you will sit at the heart of the sales process. You will be the technical evangelist supporting customers with the adoption of our products and services. You'll play a pivotal role in showing customers the value of our solutions and closing the sale.

As a Solutions Engineer, you will be responsible for:

  • Working with Sales to develop evangelizing Akamai's technology through presentations, analysis reports, and proof of concepts
  • Understanding customers' business goals & requirements, translate them to technical problems, and map them to Akamai solutions
  • Overseeing project's delivery with Service Delivery teams, & ensuring the project is aligned with the customer's requirements
  • Building trusted relationships with customers' decision-makers to articulate Akamai's value proposition and build future revenue opportunities
  • Supporting Sales, Marketing & other internal departments to ensure customers get appropriate updates, upgrades, and event-oriented solutions.
  • Working closely with Product teams to develop product direction and strategy by providing input from the field
  • Mentoring and leading staff within Solutions Engineering, Sales, and the larger Service & Support organization

Do what you love

To be successful in this role you will:

  • Have a Bachelors degree in Computer Science, Management Information System or related technical field
  • Have knowledge or understanding in two or more topics across: CDN, Security, Cloud Computing or ZTNA
  • Have minimum 5 years of experience in a customer facing environment such as technical sales or consulting.
  • Demonstrate good written/verbal presentation skills and have the ability to collaborate with external and internal stakeholders
  • Demonstrate good business judgment, and passion to build exceptional client relationships
  • Display problem-solving skills, a desire for results, and an appetite to learn new technologies
  • Have experience HTTP, DNS, JavaScript, RESTful APIs, microservices, cloud, or Node.js, Python, Go or equivalent.

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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