WHAT YOU’LL DO:
We are seeking a curious, highly organized, and adaptable problem solver to join our Strategy & Growth team as an Associate. You’ll work alongside experienced consultants and subject matter experts to research unfamiliar topics, organize complex information, analyze data, develop recommendations, coordinate projects, and turn ideas into polished client-ready deliverables. The ideal candidate will ask thoughtful questions, learn quickly, take ownership of their work, and continuously strive to be better than yesterday.
Facktor’s Strategy & Growth (S&G) division serves as a leader, innovator, and thought partner in expanding the impact of the health center movement, helping clients grow, stabilize, and plan for the future. The Associate will support a broad portfolio of work across S&G, including grant and funding applications, market analyses and Community Needs Assessments, workforce engagements, strategic planning, recruitment, credentialing, program design, and other growth initiatives. This is also a cross-divisional role, with opportunities to support projects across Facktor’s other divisions, including Clinical Optimization initiatives such as Enhanced Care Management (ECM) implementation and project coordination. This role is ideal for someone who enjoys variety, learns quickly, is eager to build new skills, and is willing to step in where needed to support our clients and teams.
WHO WE ARE:
Facktor is a fully remote healthcare consulting firm, but it rarely feels that way. We are deeply connected, highly collaborative, and united by a shared commitment to the community health center movement and the organizations delivering care to those who need it most. Our work is fast-paced and dynamic, with each day bringing new challenges, perspectives, and opportunities to make meaningful impact.
You’ll work shoulder-to-shoulder with colleagues across divisions, gaining exposure to all aspects of healthcare consulting—from strategy, finance, and operations to quality improvement, clinical optimization, business intelligence, and beyond. Cross-divisional collaboration isn’t just encouraged, it’s core to how we work. We infuse fun into what we do, celebrate wins along the way, and support one another as we grow, both professionally and personally. This is an environment for people who thrive in a fast-paced consulting setting, enjoy solving complex problems, and are energized by learning something new every day, while being supported by a team that truly cares.
Our mission at Facktor is to revolutionize community health. Not your typical briefcase consultants, we bring a backpack with us to our clients, because we’re ready to get to work. We partner with mission-driven organizations, including Federally Qualified Health Centers (FQHCs), hospitals, health plans, medical groups, academic programs, IPAs, and foundations, to help them deliver high-quality, sustainable care. We meet clients where they are, offering hands-on, customized support to solve operational challenges, strengthen financial performance, and scale impact. Our consultants bring deep expertise in strategic planning, clinic development, financial modeling and management, quality improvement, and more. From our interim management roles to project-based support, we work across functions to ensure organizations are compliant, resilient, and positioned for growth. At Facktor, we’re not just advisors, we’re collaborators, committed to advancing equitable care and stronger health systems.
WEBSITE: facktorhealth.com
RESPONSIBILITIES:
The Associate will support a broad and evolving portfolio of Strategy & Growth engagements as well as projects with other divisions across Facktor. Depending on client needs, projects may include:
- Strategic Planning: Support research, data synthesis, stakeholder engagement, and development of strategic plans.
- Program Design & Development: Help design new programs and services, including implementation plans, evaluation strategies, and budgets.
- Development & Funding: Research funding opportunities and support grant applications, proposals, and other funding submissions.
- Workforce Strategy: Support workforce planning, organizational design, staffing, compensation, and employee engagement projects.
- Recruitment: Support recruitment projects, including position development, candidate sourcing and screening, and interview coordination.
- Credentialing & Enrollment: Support credentialing, privileging, payer enrollment, and related process improvement projects.
- Clinical Optimization: Coordinate projects such as Enhanced Care Management (ECM) and other care delivery and implementation initiatives.
- Research & Analysis: Gather and analyze information to identify needs, opportunities, trends, and potential solutions.
- Project Coordination: Track timelines, deliverables, decisions, and next steps to keep projects moving forward.
- Client Deliverables: Develop clear, accurate, and polished reports, presentations, analyses, and other client materials.
- Cross-Divisional Support: Flex across teams and project types, stepping in where needed and building new skills along the way.
- Business Development: Support proposals, research, and other initiatives that contribute to Facktor’s growth.
- Demonstrate and uphold the firm's core values in all interactions, ensuring professionalism, integrity, and collaboration with both clients and colleagues.
- Other duties as assigned.
As an Associate, the following are essential to meeting expectations:
- Autonomy: Limited autonomy, typically performs tasks under supervision.
- Leadership: Considered an individual contributor, not in a leadership role. Primarily focused on learning, supports colleagues.
- Judgement: Uses good judgement regarding completion of tasks assigned. Knows when to ask for help. Seeks guidance appropriately.
- Decision Making: Able to make independent decisions about assigned tasks.
- Business Development: Identifies pathways for senior leaders to recognize potential upselling and cross-selling opportunities.
- Expertise: Entry level position, requires foundational knowledge and skills.
- Client Relations: Maintains polite, respectful, and professional, relationships with clients.
WHAT WE LOOK FOR:
- 2+ years of experience in healthcare, such as human resources, development, fundraising, training, policy, program design, or compliance (or similar).
- Bachelor's degree in public health or health related field and/or Master's degree (MPH, MHA, MPA, or MBA) preferred.
- Intellectual curiosity: You enjoy learning, ask thoughtful questions, and are comfortable getting up to speed quickly on topics you have never encountered before.
- Strong writing: You can take complex information and turn it into writing that is clear, concise, organized, and appropriate for the audience.
- Analytical thinking: You can break down a problem, identify what information matters, and use evidence to develop a thoughtful point of view.
- Research skills: You know how to find credible information, distinguish useful information from noise, and synthesize what you learn.
- Organization & follow-through: You can manage multiple priorities, keep track of details and deadlines, and reliably move work from idea to completion.
- Attention to detail: You care about accuracy and notice the small things.
- Learning agility: You pick up new concepts and tools quickly and are willing to stretch beyond what you already know.
- Comfort with ambiguity: You can use available information, ask for guidance when needed, and figure out a path forward.
- Problem-solving: When something isn’t working, your instinct is to investigate why and think about what could work better.
- Collaboration: You enjoy working with different personalities and areas of expertise, and contribute positively to a team.
- Communication: You communicate professionally and confidently with colleagues and clients and can adapt your approach to different audiences.
- Ownership: You take responsibility for your work, proactively communicate, and know when to ask for help.
- Growth mindset: You want feedback, learn from mistakes, and are motivated by becoming better than yesterday.
- Mission orientation: You are excited by the opportunity to use your skills to support the health center movement.
- Flexibility to work across time zones as needed to support clients and colleagues nationally.
- While this position is primarily remote, you may be asked to travel approximately 10% of the time.
- Ability to work an average of 40-45 hours per week, with flexibility during peak deadline periods (e.g., grant submission cycles).
OUR CORE VALUES:
- Better Than Yesterday: We embody a commitment to continuous improvement. "Better Than Yesterday" is our shared philosophy. We strive to elevate ourselves, enhance the experiences of our clients, and contribute positively to our community and team. Each day is an opportunity for progress, and our work reflects a relentless pursuit of excellence.
- Shoulder to Shoulder: We stand side by side, working towards common goals, and solving problems collectively. "Shoulder to Shoulder" encapsulates our collaborative spirit. Your success is our success, and we support you, not only in triumphs but also during challenges, meeting you where you are with understanding and solidarity.
- With Heart: We don’t just perform tasks; we make a meaningful difference “With Heart.” While we strive for innovative solutions and drive toward quality results, we lead by caring for our fellow team members, our clients, and our community.
LOCATION: Facktor supports a remote office environment.
DIVISION: Strategy & Growth
SCHEDULE: Full-Time
SALARY RANGE: $70,000-$90,000 The salary range is subject to adjustments based on individual skills, experience, and geographic location.
BENEFITS: At Facktor, we believe in supporting our employees both inside and outside of work. Our benefits are designed to promote health, financial security, and work-life balance.
- Paid Time Off & Holidays: 10 Paid Holidays and generous PTO accrual; Summer Fridays: Friday afternoons off between Independence Day and Labor Day; Winter Soft Close: Facktor unofficially closes between Christmas Day and New Year’s Day
- Insurance Coverage: 100% of medical, dental, and vision insurance premiums covered for full-time employees
- Fitness Benefit: $500 annual reimbursement per calendar year
- Retirement: 401(k) Plan – Facktor contributes 3% of your annual earnings each year, regardless of employee contribution
- Bonuses (Discretionary): End of Year Bonus; Performance Based GEM (Go the Extra Mile) Bonus
- Sabbatical: After 5 years of full-time employment, employees are eligible for a 4-week paid sabbatical
- Mobile Stipend: $30 per month for personal cell phone use
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Facktor provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Facktor complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
