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Patient Financial Services

Role overview

Responsibilities

  • Accurate reconciliation and management of both legacy and Athena patient balances
  • Managing and escalating invalid balances
  • Advocating and applying financial assistance and hardship resources
  • Processing and managing credit card agreements, unapplied credits, and refunds
  • Managing internal and external patient collection processes
  • Maintaining clean and accurate patient demographic and financial data
  • Answering patient billing inquiries and communicating patient balances

Key facts

Other skills

  • Communication
  • Collaboration
  • Problem Solving

About the company

Nira Medical Group logo

Nira Medical Group

Medical Practices & Clinics

Nira Medical is a partnership of independent practices focused on driving the future of neurological and rheumatic care delivery through a patient-centric, clinician-driven model empowered by technology. Our mission is to provide access to life changing treatments for those suffering from Alzheimer’s, MS, Parkinson’s, and similar disorders so that they can lead healthier, more fulfilling lives. If you’re excited about being on the cutting edge of these life-altering therapies, come join us!

Company details

IndustryMedical Practices & Clinics
Company size51 - 200

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Job description

The Patient Financial Services Specialist (PFS) works within the Centralized Revenue Cycle Management structure in collaboration with leadership, billing, front office, and any third party vendors. The PFS role is responsible for:

  • Accurate reconciliation and management of both legacy and Athena patient balances

  • Managing and escalating invalid balances

  • Advocating and applying financial assistance and hardship resources

  • Processing and managing credit card agreements, unapplied credits, and refunds

  • Managing internal and external patient collection processes

  • Maintaining clean and accurate patient demographic and financial data

  • Answering patient billing inquiries and communicating patient balances

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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