Elastic Education

Technical Instructor 

Job Details

At Elastic, we see endless possibilities in a world of endless data. And we use the power of search to help people and organizations turn that possibility into results. Elastic is the leading platform for search-powered solutions. With solutions in Enterprise Search, Observability, and Security, we help improve customer and employee search experiences, keep critical applications running efficiently, and protect against cyber threats.

Instructors play a key role at Elastic Education, and we have an opportunity for a new colleague to join the team. You will teach our customers how to best use Elastic products and solutions, helping them to become successful through the delivery of technical training programs. Besides teaching, you will closely collaborate with the Curriculum team to constantly review and improve training materials, and provide crucial input into crafting new training materials. Instructors also serve as ambassadors of Elastic.

The successful candidate will happily work on their own initiative and does not require micro-management. Do you want to be part of a passionate and distributed team that mostly works remotely, and loves to make an impact with our customers? If so, we are happy to consider you. Come join us at Elastic!

Responsibilities:

• Deliver multi-day virtual and on-site Elastic training courses and workshops to enable our customers and drive business value
• Teach extremely technical concepts clearly and concisely to large audiences in an engaging manner
• Collaborate with the Curriculum team on the development of new courses and course release updates
• Collaborate with the Training Operations team for continuous improvement of our LMS (Learning Management System), virtual training platform and processes 
• Mentor and coach new instructors
• Ability to work on your own initiative with fanatical attention to detail
• Strong customer advocacy, relationship building, and verbal and written communication skills
• Comfortable working remotely in a highly distributed team. 
• Flexible attitude and willingness to accommodate and support changing priorities in a growing company
• Willing and able to travel globally up to 60%, primarily in the US

Preferred Qualifications & Skills:

• Experience as Technical Instructor, Consultant, Presales, or public speaker to technical audiences (engineers, developers, and other technical positions) on enterprise infrastructure software technology
• Excellent presentation and customer interaction skills, with the ability to explain complex topics in an easy-to-understand way
• Clear articulation and fluency in English
• Bachelor's degree (or higher) in information technology or computer science or equivalent experience
• 4+ years of cybersecurity experience
• Cybersecurity certifications such as CISSP, GCIH, CASP+
• 2+ years of Education experience
• Deep understanding of Elasticsearch, including Elastic certifications
• Experience in curriculum development, contributing to open-source projects, or participating in community engagements (meetups, conferences, etc.)
• Strong interpersonal skills
• Ability to thrive in a fast-paced, constantly evolving environment
• Possess active security clearance

Note: We do not expect a single candidate to have all the above skills and qualifications; please do not hesitate to apply if you feel that you are a good fit for this position