Logo for Grant Career Center

Virtual Assistant

Grant Career Center

Role overview

Qualifications

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills

Responsibilities

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions

Key facts

Hard skills

Other skills

  • Customer Service
  • Sales
  • Communication
  • Multitasking
  • Rapport Building
  • Problem Solving
  • Professionalism

About the company

Grant Career Center logo

Grant Career Center

Vocational & Technical Training

MISSION We provide rigorous academic, career technical, and adult education, including practical opportunities to develop college and career-ready individuals in partnership with business and school communities.

Company details

IndustryVocational & Technical Training
Company size51 - 200

Links

Website LinkedIn See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

This is a remote position.

We are seeking a Virtual Assistant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.


Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Requirements

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


Benefits

  • Vision Insurance
  • Medical Insurance
  • Retirement
  • Life Insurance
  • Paid Time Off



Salary: $16-$32 Hourly

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Virtual Assistant Related jobs

WorldwideVirtual Assistant

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.