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Virtual Assistant

Grant Career Center

Role overview

Qualifications

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills

Responsibilities

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions

Key facts

Hard skills

Other skills

  • Customer Service
  • Sales
  • Communication
  • Multitasking
  • Rapport Building
  • Problem Solving
  • Professionalism

About the company

Grant Career Center logo

Grant Career Center

MISSION We provide rigorous academic, career technical, and adult education, including practical opportunities to develop college and career-ready individuals in partnership with business and school communities.

Company details

Company size51 - 200

Links

Website LinkedIn See all jobs

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Job description

This is a remote position.

We are seeking a Virtual Assistant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.


Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​


Requirements


  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


Benefits


  • Vision Insurance
  • Medical Insurance
  • Retirement
  • Life Insurance
  • Paid Time Off



Salary: $16-$32 Hourly

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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