Lead Experience Technician - Mission Success Leader

This is a remote position.

Goals and Outcomes:

• Mentor and coach technicians
  
• Understand and review all drawings so that all related information, Schedules and documentation is understood.
  
• Verify all of the drawings, code, site pictures, and job description are complete and you have access to them.
  
• Assemble and test equipment racks per the rack build schedule.
  
• Ensure the equipment is programmed, configured and tested before onsite installation.
  
• Make certain all cables, connectors, hardware and tools needed to complete the project are available and collected.
  
• Maintain a clean an organized vehicle with appropriate tools, ladders and safety equipment.
  
• Inventory and deliver all equipment to the job site.
  
• Complete walk through of the site with the PM and go over all details of the installation.
  
• Verify working times and access to the workspace.
  
• Install all equipment per ASW documentation and standards.
  
• Perform minor DSP changes and load control code as necessary.
  
• Ensure that the job is completed to ASW and industry standards for a safe and fully functional system.
  
• Update mission progress in Adobe Construction Cloud and Zoho Projects at the end of each day.
  
• Ensure that all equipment is connected per the drawings.
  
• If the drawings are incorrect for functionality, mark the necessary changes accordingly in Autodesk Build.
  
• Ensure that every wire has a label and it is marked according to the drawings.
  
• Ensure that the trash is disposed of and the site is cleaner than it was when you arrived.
  
• Work with the Field Engineer to perform and document system commissioning.
  
• Submit all changes to engineering for as-built drawings.
  

Requirements

• CTS-I or BICSI Technician Certification
  
• Excellent written and verbal communication skills
  
• Proven customer service experience
  
• IP networking knowledge
  
• AV system troubleshooting skills
  
• Setup and load code into Control Systems (Q-Sys, Crestron, AMX, Extron, etc…)
  
• Setup and load code into DSP (Q-Sys, Biamp, etc…)
  
• Terminate Fiber
  
• Install and configure Interactive displays
  
• Wireless Microphone frequency coordination
  
• Video Wall setup and configuration
  
• Occasional after hours and/or travel may be required.
  

Benefits

• Free Employee Health Benefits (Cigna)
  
• Dental & Vision Available
  
• 401K & HSA with company match
  
• Profit sharing bonus
  
• Sam's or CostCo Membership
  
• Use of Discount Tire fleet discount
  
• Working with an amazing team and cool gear!
  
• Company vehicle (Ford Maverick or Bronco Sport)
  
• Financial assistance with AVIXA and other certifications