Work From Home Opportunities

This is a remote position.

VISIT OUR WEBSITE APPLICATION FOR MORE INFO: Apply Here! 

• SALES (INBOUND) $6-$12 USD Per Hr. + Incentives
  


• RETENTION $12 USD Per H. + Incentives
  

Requirements

• Have solid computer skills with the ability to navigate through multiple screens consistently
  
• Track and report customer interactions
  
• Multitask
  
• Adapt to frequently changed products, promotions, policies, and procedures
  
• Enter data quickly and accurately 
  
• Quickly summarize customer information during every call based on information displayed on computer screen 
  
• Manual dexterity to allow for navigating between screens and entering data
  
• Resourceful - Find answers to customer questions and policy questions
  
• Translate documents from English to Spanish (agents serving Spanish customers)
  
• Understand a customers concerns and match, in real time, the concern with a company product and price tier
  
• Build product value to show the customer how the products will serve their needs
  
• Soft skills / Phone skills
  
• Deliver extraordinary customer care by responding to customer questions and concerns
  
• Use excellent soft skills such as active listening, building rapport, empathy
  
• Build rapport and nurture customer relationships
  
• Handle all of the aspects of the customer interaction to create an excellent customer experience
  
• Speak clearly and fluently in English (and Spanish)
  
• Address concerns and overcome objections
  
• Write in English using proper grammar and punctuation
  
• Assertive, consultative and results oriented
  
• Strong attention to detail 
  
• At times, defuse and empathize with upset and angry customers
  
• Culturally attuned and sensitive to the United States and Latin American markets
  
• Accent Neutral
  

• High School Diploma or equivalent
  
• Fluent English and Spanish
  
• 2+ years of Sales / Retention experience
  
• Previous inside sales/Retention or telemarketing in a quota driven environment and/or call center experience
  

• Exceptional English or English/Spanish (Bilingual) speaker.
  
• Internet Connection (Ethernet) 5mbps Download ~ 5mbps Upload.
  
• Windows 10 Computer.
  
• USB Headset (No exceptions).
  
• No rehires.  
  

Please be prepared to present: 

• Police record (No more than 6 months old) If you do not have it; you should request it immediately.
  

Benefits

Within our network, we help deliver you the flexibility to support our clients from the comfort of your home.

1. Being your own boss!
   
2. The ability to work from home.
   
3. Flexibility and Freedom to set your own hours and availability; after training!
4. We offer one of the most competitive service rates in the industry.