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Group Client & Project Manager

Role overview

Qualifications

  • Ability to build successful working relationships with clients and colleagues
  • Proven experience of managing projects throughout the entire lifecycle
  • Excellent oral and written communication skills
  • Commercial awareness with experience managing budgets and margins

Responsibilities

  • Lead end-to-end client delivery across assigned projects and accounts
  • Manage tight deadlines and ensure all milestones are met
  • Produce and deliver weekly project status reports
  • Ensure all outputs meet the original brief, agreed scope, quality standards, and timelines

Key facts

Hard skills

Other skills

  • Communication
  • Teamwork
  • Organizational Skills
  • Problem Solving

About the company

Talent Shore logo

Talent Shore

  • Outsourcing & BPO
  • 11–50
Talent Shore connects top talent in South Africa with leading recruitment businesses in the United Kingdom, Europe and the United States. We’re proud to be the first offshoring company, focussed on the recruitment sector, with a track record of successfully helping recruitment businesses to scale up through cost-effective talent acquisition and management. For companies, we take the risk out of the offshoring process by supporting your business to effectively scale your operations and maximise the productivity of your teams in the UK, Europe, USA and South Africa. South Africa has an amazing pool of talented and skilled professionals who can help your business grow. For SA employees, we are looking for Recruitment / Talent Acquisition / Admin / Compliance / Accounting specialists of varying levels of skill and experience. The international clients we work with offer excellent salaries, in-country support, professional development and real investment in your career growth. Reach out to our team today.

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Job description

Location: Remote

Department: Delivery
Reports to: Group COO
Role overview:
The Project Manager is responsible for leading end-to-end client delivery across multiple accounts and internal group businesses. This role ensures that retainers and projects are delivered on time, within budget, to the highest standard of quality, while balancing client expectations, internal resources, and commercial objectives.

You will act as the central point of communication between clients, internal teams, and external partners, driving momentum, accountability, and delivery excellence.

Key responsibilities:
Lead end-to-end client delivery across assigned projects and accounts.

Manage tight deadlines and ensure all milestones are met.

Own and control project budgets to ensure commercial targets are achieved.

Identify project risks early and implement mitigation strategies.

Produce and deliver weekly project status reports.

Plan, schedule, and manage internal and external resources effectively.

Work with internal and external delivery teams to ensure exceptional client outcomes.

Ensure all outputs meet the original brief, agreed scope, quality standards, and timelines.

Lead client meetings to provide progress updates and capture actions for delivery.

Liaise with internal teams to translate briefs into accurate timelines and estimates.

Arrange and manage client meetings to clarify requirements and priorities.

Provide regular status updates and attend client calls based on account needs.

Perform administrative tasks to maintain structured, well-organised project delivery.

Maintain clear documentation, meeting notes, and delivery trackers.

Work efficiently and maintain our internal systems including Google Workspace, Slack, Harvest and ClickUp.


Requirements


Ability to build successful working relationships with both clients and colleagues and inspire confidence in all directions.
Evidence of working with an Agile project management mindset.

Proven experience of managing projects throughout the entire lifecycle.

Calm under pressure and comfortable working with tight deadlines.

Excellent oral and written communication skills.

First class organisational skills.

A pro-active approach to projects.

Experience of working as part of a team.

High attention to detail with exceptional follow-through.

A passion for processes and activation.

Commercial awareness with experience managing budgets and margins.



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