Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.
Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.
We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.
Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.
From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.
Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.
As a Solutions Architect, you will play a critical role in ensuring the successful technical onboarding, integration, and expansion of our platform across strategic client accounts. You will act as a trusted technical advisor and solution partner, working hand-in-hand with our partners to accelerate implementation, resolve complex issues, and ensure long-term value from the Insider One platform.
You will collaborate with internal technical teams, product managers, and customer stakeholders to design scalable and efficient solutions tailored to the client’s business and technical requirements. Your goal is to remove technical blockers, optimize architecture, and drive seamless platform adoption.
What You Will Do
Develop a deep understanding of the Martech domain to qualify prospects' goals and requirements and effectively articulate Insider One's value offering
Engage with prospects as a solution consultant and trusted advisor during the pre-sales process
Contribute to the sales strategy connecting prospects' requirements and desires with Insider One platform and products
Craft personalised demos and presentations, and pitch them to business and technical audiences
Take the lead in internal coordination for responding to the technical parts of RFIs/RFPs
Maintain awareness of the product roadmap and new features, and share market insights with the Product Management Team
Take responsibility for handing the new clients over to the Insider One Customer Success Team for a smooth onboarding experience
Help the sales team create personalized decks & use cases when required and requested
What You Will Need
Minimum 5 years of experience in a similar role (Sales Engineer / Solutions Consultant / Solutions Engineer) or other roles that require a strong mix of technical & client-facing skills
Excellent verbal and written communication skills with a focus on capturing requirements and use cases, developing a solution, and articulating business value
Successful track record for SaaS application selling into complex enterprise environments
Technical understanding of SAAS solutions, architecture, and modern business applications, including development frameworks (Web & App) and integrations (APIs)
Ability to coordinate various parties with different backgrounds to solve business and technical problems
Self-starter, good at multitasking, and committed to upholding the highest level of standards in the team’s execution of the sales process
What We Offer
Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
Help build the team you want to work with and enjoy rewarding referral bonuses.
Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.
To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.
If this sounds like who you are and where you aspire to be, we are excited to meet you.
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
