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Confluence Admin/Designer

ICONMA

Role overview

Qualifications

  • Communication, Instructional Design, Technology, Education or related field
  • 3 years Experience providing user support and training, multimedia training materials development
  • Admin experience with an enterprise level LMS
  • Healthcare background a plus

Responsibilities

  • Confluence Administrator experienced in Atlassian tool 'Confluence'
  • Assist in the migration of data from one tool to Confluence
  • Designs and develops high quality Instructor-led, eLearning, and multimedia course materials
  • Partners cross functionally to scope requirements, objectives, and deliver projects

Key facts

Hard skills

Atlassian Confluence Atlassian Confluence Instructional Design

Other skills

  • Training And Development
  • Communication
  • Teamwork
  • Time Management
  • Problem Solving
  • Adaptability

About the company

ICONMA logo

ICONMA

Management Consulting

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Company details

Company typeLarge
IndustryManagement Consulting
Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description

Our client, a Health Insurance company, is looking for a Confluence Admin/Designer for their Remote location.
 
Responsibilities:
  • Confluence Administrator Seeking a resource experienced in the Atlassian tool “Confluence”.
  • Confluence is a cloud-based tool that houses our knowledge management articles including standard operating procedures, alerts, manuals, job-aids and more.
  • We are seeking someone experienced with Confluence and related macros and applications to assist in the migration of data from one tool to our new tool Confluence.
  • Supports and focuses on the systematic process employed to develop learning products for the organization through the analysis of learning/business needs, adult learning theory, partnering with subject matter experts, and the ongoing evaluation of programs to maintain accuracy and relevance.
  • Learning products include online courses, instructional manuals, video tutorials, and learning simulations.
  • 25% Designs & develops high quality Instructor-led, eLearning, and multimedia course materials including: course design documents, course outlines, course descriptions, presentation slides, diagrams, lab exercises, instructor guides, lab setup guides, job aids, and assessments.
  • 25% Creates visually appealing products that adhere to branding guidelines utilizing graphic, authoring, and video production tools.
  • 20% Partners cross functionally to scope requirements, objectives, and deliver projects.
  • Conducting front end analysis including needs assessment, task analysis, content analysis, and instructional analysis.
  • 15% Applies instructional design principles, methodologies and adult learning theories for better learning experiences.
  • 15% Supports the end-to-end design and development process for assigned projects through consistent status updates, leading quality content/product reviews and lessons-learned discussions.
 
Requirements:
  • Communication, Instructional Design, Technology, Education or related field
  • 3 years Experience providing user support and training, multimedia training materials development
  • In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
  • Admin experience with an enterprise level LMS.
  • Ability to adapt and grow with institutional needs., Proficient
  • Ability to work independently or collaboratively., Proficient
  • Excellent follow-up, time management, and organization skills., Proficient
  • Good interpersonal and communication skills., Proficient
  • The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs.
  • Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
  • Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
  • Confluence administrator or designer.
  • Familiarity with building pages in Confluence.
  • Healthcare background a plus.
  • Problem solving, adaptability, independent worker.
 
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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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