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Senior Manager, Business Operations

Role overview

Qualifications

  • Bachelor’s degree in Business, Operations, Finance, or a related field, or equivalent practical experience.
  • 8–12+ years of experience in business operations, strategy, management consulting, program management, or related disciplines.
  • Strong expertise in program management, portfolio management, and operational governance.
  • Exceptional stakeholder management, collaboration, and executive communication skills.

Responsibilities

  • Partner with senior leadership to operationalize business strategy and drive execution of high-priority organizational initiatives.
  • Lead end-to-end delivery of complex, cross-functional programs to ensure alignment with business objectives and enterprise priorities.
  • Identify risks, dependencies, and opportunities while proactively removing barriers to successful execution.
  • Drive consistency in program and project management practices across teams and functions.

Key facts

Other skills

  • Program Management
  • Governance
  • Strategic Planning
  • Decision Making
  • Collaboration
  • Problem Solving
  • Mentorship
  • Accountability

About the company

Clario logo

Clario

Contract Research Organizations (CRO)

Clario is a leading healthcare research and technology company that generates high quality clinical evidence for our pharmaceutical, biotech, and medical device partners. We offer comprehensive evidence generation solutions that combine eCOA, cardiac safety, medical imaging, precision motion, and respiratory endpoints. Since our founding more than 50 years ago, Clario has delivered deep scientific expertise and broad endpoint technologies to help transform lives around the world. Our endpoint data solutions have supported clinical trials over 26,000 times in more than 100 countries. Our global team of science, technology, and operational experts have supported over 60% of all FDA drug approvals since 2019. For more information, visit Clario.com

Company details

Company typeXLarge
IndustryContract Research Organizations (CRO)
Company size1001 - 5000

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Job description

As a strategic leader within Clario, a part of Thermo Fisher Scientific, the Senior Manager, Business Operations drives operational excellence, business transformation, and cross-functional execution across the organization. This role partners with senior leadership to translate strategic priorities into measurable outcomes, enabling scalable growth through strong governance, process optimization, and disciplined program execution. The ideal candidate combines business acumen, operational expertise, and stakeholder leadership to deliver high-impact initiatives that enhance organizational performance and support Clario, a part of Thermo Fisher Scientific’s mission of advancing clinical research through innovative technology and services.
 

What We Offer

  • Competitive compensation

  • Medical, dental, and vision coverage

  • Flexible and paid time off

  • Remote and hybrid work options

  • Tuition reimbursement

  • Employee assistance, wellness, life, and disability insurance programs.
     

What You’ll Be Doing

  • Partner with senior leadership to operationalize business strategy and drive execution of high-priority organizational initiatives.

  • Lead end-to-end delivery of complex, cross-functional programs to ensure alignment with business objectives and enterprise priorities.

  • Translate strategic goals into actionable plans, key performance indicators, and measurable business outcomes.

  • Identify risks, dependencies, and opportunities while proactively removing barriers to successful execution.

  • Oversee a portfolio of operational initiatives, ensuring prioritization aligns with organizational impact and strategic value.

  • Establish and maintain governance frameworks, reporting structures, and decision-making processes to support program success.

  • Drive consistency in program and project management practices across teams and functions.

  • Lead process improvement and standardization initiatives that enhance efficiency, scalability, and operational effectiveness.

  • Utilize business insights, performance metrics, and analysis to support data-driven decision-making and continuous improvement.

  • Serve as a trusted advisor to senior leaders and collaborate closely with Product, Finance, Sales, Operations, and other cross-functional partners.

  • Facilitate stakeholder alignment across competing priorities and organizational objectives.

  • Communicate program progress, business insights, risks, and recommendations to leadership audiences with clarity and influence.

  • Define, monitor, and report on key business performance metrics and operational health indicators.

  • Provide coaching, mentorship, and performance leadership that strengthens team effectiveness and development.

  • Foster a culture of accountability, collaboration, innovation, and continuous learning.
     

What We Look For

  • Bachelor’s degree in Business, Operations, Finance, or a related field, or equivalent practical experience.

  • 8–12+ years of experience in business operations, strategy, management consulting, program management, or related disciplines.

  • Proven success leading complex, cross-functional initiatives in a fast-paced and evolving environment.

  • Strong expertise in program management, portfolio management, and operational governance.

  • Demonstrated experience developing and implementing scalable business processes and operational frameworks.

  • Advanced analytical skills with the ability to convert data into actionable business insights and recommendations.

  • Exceptional stakeholder management, collaboration, and executive communication skills.

  • Strong strategic thinking, problem-solving, and decision-making capabilities.

  • Experience influencing outcomes across multiple functions and organizational levels.

  • Ability to manage competing priorities while maintaining focus on execution excellence and business results.

  • Based in or able to work from the United States.
     

At Clario, a part of Thermo Fisher Scientific, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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